Talent and Organizational Development/Workforce Strategy Team focused on supporting manager and leadership learning and development programs across all of Stanford University.

+ Designed and led the global internship program for 3 years across 55 interns, achieving a 75% intern conversion rate and 98 Net Promoter Score, outperforming KPIs. + Overhauled the new hire orientation program (NHO) with a more streamlined, repeatable process and detailed documentation, reducing stakeholder touchpoints by 30% / increasing engagement and comprehension by 35%.+ Influenced and galvanized cross-functional collaborators to implement process improvements, increasing the experience of new hires and leading to a 5-day reduction in new hire ramp-up time. + Created and launched a university graduate development program, partnering closely with Learning and Development, executives, and HR Business Partners. + Designed training sessions with subject matter experts reducing early career new hire time-to-proficiency by two weeks resulting in 15% more value added within the first 30 days.+ Mobilized and led new initiatives between recruiting and marketing functions, securing marketing resources to deliver an authentic and relatable employer brand.

Employer Branding & Recruitment Marketing: + Developed comprehensive employer branding, recruitment marketing, and Diversity & Inclusion (D&I) strategies. + Mobilized and led new initiatives between recruiting and marketing functions, securing executive buy-in and marketing resources to overhaul the company’s careers site/social media pages, producing a content series highlighting team members' stories, ensuring an authentic and relatable employer brand.+ Managed employer branding pages on LinkedIn, Glassdoor, Indeed, D&I sites, and Career website, ensuring candidates received consistent and authentic content.+ Devised an early career talent attraction strategy, fostering partnerships with universities.+ Conducted analysis of applicant source performance, leading to informed decisions on recruitment marketing spending and identification of target audiences.+ Refreshed the new hire welcome gift program, obtained executive buy-in and budget, negotiated with vendors and identified & resolved a vendor issue saving the company $20,000.+ Secured executive buy-in for new content initiatives and led the audit and enhancement of job descriptions, resulting in a 5% increase in qualified applicants for hard-to-hire roles. University Recruiting: + Developed an early career hiring strategy to keep interview processes swift while ensuring hiring standards were maintained.+ Recruited interns and implemented an engagement plan that decreased pre-start offer declines by 10%.

Transition period where I continued existing coordination and operations responsibilities while beginning to take on program management and recruitment marketing and branding responsibilities (i.e. creating and implementing the internship program and working with the web design team to refresh the career webpage).

+ Established and led recruiting operations through optimized processes and tooling, reducing interview coordination time by one week and increasing the return on investment of existing technology platforms by 40%. + Developed a hiring process for engineering managers to assess and hire without the support of technical recruiter, decreasing time-to-hire by three days.+ Directed a data integration project of 300 users into an applicant tracking system, recognized and eliminated data inaccuracies and provided training that decreased user input errors.

+ Executed & managed continuous improvement action plans for employee experience & culture programs. + Partnered with executives and stakeholders to design a scalable recognition program.+ Analyzed engagement survey data identifying actions to reduce turnover and prioritize high-value initiatives. Developed reports for executives and communicated results to employees at the company town hall.+ Assessed onboarding & offboarding practices, identified gaps, and devised processes to elevate the experience for 54 Stores, Local Production Kitchen, and Corporate office.+ Conducted 90% of corporate and store manager exit interviews.+ Restructured, streamlined, and executed town halls, annual meeting, and appreciation events. + Executed continuous improvement strategies through surveying, implementing feedback, and measuring outcomes.

+ Designed, developed and facilitated interactive training on the business communication differences between India and the US, and the practical application of techniques to overcome differences and accomplish IT KPI’s.+ Trained over 140 Indian engineers and managers to recognize differences of American business culture, understand and confidently respond to their US clients needs via email, phone and face to face. + Engineers applied and practiced communication and problem solving techniques through role playing and written prompts, improving interactions with their US clients and coworkers. + Analyzed feedback and participant engagement to enhance training content.

Program Manager & Human Resources Manager+ Recruited and guided global applicants through a multi-round interview process.+ Onboarded new hires, professionally handled sensitive employee issues, and confidential information.+ Managed interns and volunteers and delegated program and project tasks.+ Increased efficiency by coordinating and maintaining the documentation and logistics of four departments.

+ Evaluated and directed the needs of a diverse international student and scholar population of over 10,000 and decreased miscommunication by maintaining office documents.+ Advised clients on immigration and university procedures and performed preliminary immigration processing on the following; Government documents (I-20's & DS2019’s), Travel Restrictions, All F-1 & J-1 work regulations and queries about living and working in the U.S.

+ Researched, surveyed, devised and presented a service and advocacy outreach plan expanding public knowledge about MIRA’s immigrant services, advocacy campaigns and anti-immigrant legislation affecting Massachusetts’s immigrant community members. + Recruited and motivated volunteers to help over 1,000 immigrants register to vote.

+ Processed tenant payments, managed tenant accounts, answered leasing questions & addressed tenant complaints daily. + Explained property contracts to tenants and communicated via email, telephone and in person. + Provided detailed move-out inspection notes saving the company money on turnover expenditures.

+ Represented the Institute for International Studies at the University open house to promote study abroad+ Gave academic & administrative information to current & prospective students+ Organized & gave presentations to promote cultural awareness by sharing food, information and experiences about Europe

+ Prepared leases and move-in packets for over 180 residents with information and keys for new tenants to ensure they could settle into their apartment without issue+ Inspected vacant apartments to ensure they are ready to rent and performed move in/move out inspections. + Overhauled the filing system and streamlined a new system to purge and organize documents, invoices, and tenant folders are easily accessible. Data entry into management software program+ Received maintenance issues from tenants & assign contractors