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Becca Wood Email & Phone Number

Project Manager. Certified ScrumMaster. Product Advocate.
Location: San Francisco Bay Area, United States, United States 13 work roles 2 schools
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Role
Project Manager. Certified ScrumMaster. Product Advocate.
Location
San Francisco Bay Area, United States, United States

Who is Becca Wood? Overview

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Becca Wood is listed as Project Manager. Certified ScrumMaster. Product Advocate. based in San Francisco Bay Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Becca Wood.

Becca Wood previously worked as Project Manager at Sheet Music Plus and QA Project Manager at Sheet Music Plus. Becca Wood holds Bachelor Of Arts, Telecommunication from Baylor University.

Profile bio

About Becca Wood

Certified ScrumMaster and Certified Scrum Product Owner with 8 years of experience in Project and Program Management within the SaaS, Ecommerce, and QA spaces. Proven track record of initiating change, implementing sustained results, and mentoring teams that produce in highly demanding situations. Major experience lies in cross-functional team coordination, establishing process in rapidly evolving environments, and developing opportunities that advance organizational goals.I love to create things and am adept at leading small teams to large victories. Where some might settle on one approach, I explore possibilities. I’m quiet but passionate. As a leader, I inspire people to walk through doors that they may not have otherwise opened. I see each individual as a contributor to a vision that is made better when they are inspired. Skills: Project Management, Product Development, Scrum, Client Relations, Ecommerce, Enterprise SaaS Implementation, Service Development, Team Building, Events Coordination, Technical Writing, Training

Listed skills include Social Networking, Social Media, Management, Quality Assurance, and 58 others.

13 roles

Becca Wood work experience

A career timeline built from the work history available for this profile.

Project Manager

California, United States

  • Oversaw the replatform of the entire ecommerce site and assets netting $25M+ in profit annually
  • Managed the migration project for transferring 500,000 titles responsible for $8M of company profit to an updated service platform
Jul 2022 - Mar 2023

Qa Project Manager

Berkeley

  • Administered the project to move all company email services which included over 11 million customer contacts from Bronto to Exponea
  • Facilitated weekly sprint meetings with the Product and Development teams
  • Planned and executing software releases with front and back-end Development teams
  • Collaborated with stakeholders and cross-functionally with Executive Management, ProductManagement, Development, Marketing, and Customer Service
  • Developed QA plans, define test cases, and perform user acceptance testing of front andback-end systems
  • Product Liaison for Customer Service communications and technical issues
Sep 2019 - Jun 2022

Events Marketing And Brand Ambassador

San Francisco Bay Area

  • Interacted with clients to promote brands throughout the SF bay area
  • Created and foster relationships with key stakeholders
  • Educated store personnel on the features the products to increase brand awareness
  • Communicated trending and new developments with a cross-functional team
Apr 2019 - Oct 2019

Senior Enterprise Services Coordinator

Redwood City, CA

  • Four years of project management experience within a SaaS environment
  • Introduced a new source of revenue by initiating the conversion of an internal platform into a client facing product
  • Maintained >94% customer retention rate while leading US and international Managed Service Representatives during global expansion in Europe, China, and South America
  • Worked directly with Engineering and Product teams on developing new features, escalating issues, and communicating updates and process changes around scheduled software releases
  • Managed cross-industry Social Media campaigns for multiple Fortune 500 companies – Automotive, Health Care, Residential, Food Service, Entertainment
Mar 2017 - Apr 2018

Managed Services Coordinator

Redwood City, CA

  • Developed and launched proprietary tracking platform similar to Zendesk for social media review sites – quadrupled team productivity and enabled client base growth from 3 to 350 clients in 8 months
  • Mentored 13 Managed Service Representatives and trained Operations Managers, Customer Success Managers, and Sales Team on the Social Media Review Response platform and process
  • Authored the Service Level Agreements and process documentation for review response
Nov 2014 - Mar 2017

Enterprise Account Support

Redwood City, CA

  • Pioneered the company’s most successful operations program in social media review response
  • Automated workflow and reporting via databases and scripts in Google apps
  • Authored corporate response templates still in use
Mar 2014 - Nov 2014

Contractor

Palo Alto, CA

  • Handled administrative support and office management functions for the firm’s clients
  • Provided services ranging from reception, database administration, and customer support
Mar 2012 - Mar 2014

Technical Writer

San Francisco Bay Area

  • Overhauled jclouds.org increasing clarity and navigability based on feedback from contributors
  • Created and managed publication processes; Formulated new and revised existing documentation
  • Transitioned organization’s documentation into Apache standard formats after acquisition by the Apache Software Foundation
Jun 2012 - Oct 2012

Player Experience Representative

Redwood City, CA

  • Provided player support for multiple kabam.com games
  • Wrote procedural and informational articles for Kabam’s Knowledge Base
  • Performed quality assurance tests on new features before release
Mar 2011 - Aug 2011

Instructor

Houston, Texas Area

  • Fulfilled the role of Events Coordinator for the 2005 and 2007 Awards Ceremonies
  • Taught students reading and math
  • Met with parents to address specific problems, talk about test scores, and answer questions
  • Trained new employees the Kumon method of grading and record keeping
  • Tested incoming students and met with the Kumon Director to discuss results
  • Updated document templates used to inform parents of student progress
Jul 1997 - Mar 2011

Administrative Assistant

Barthelmes Conservatory (Onsite) — American Staffcorp

Tulsa, Oklahoma Area

  • Supported the executive director in daily functions.
  • Served as the liaison between parents, students, teachers, and administration.
  • Scheduled lessons, trials, and testing for the Conservatory.
  • Kept track of invoicing.
Apr 2007 - May 2007

Media Staff Assistant

Schlumberger Oilfield Services (Onsite) — Steverson Staffing

Houston, Texas Area

  • Managed the placement and production of approximately 100 Schlumberger advertisements
  • Temporarily fulfilled the duties of the Regional Media Coordinator from January through March
  • Assisted the Information Technology Coordinator with special projects
  • Contributed to public relations quarterly reporting that was reviewed by upper management
  • Organized, operated, and maintained photo library
  • Re-organized pdf files of all Schlumberger Well Services ads
Jan 2005 - Jan 2006

Assistant

University Of Texas Health Science Center (Onsite) — Carlton Staffing

Houston, Texas Area

  • Organized a large amount of information for the Endowment Compliance Officer
  • Revamped a large filing system and spreadsheet listing for the Endowment Compliance Officer
  • Provided administrative support to the Senior Executive Director for the Office of Development
Oct 2004 - Jan 2005
2 education records

Becca Wood education

Education record

Stratford High School
FAQ

Frequently asked questions about Becca Wood

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What is Becca Wood's role at their current company?

Becca Wood is listed as Project Manager. Certified ScrumMaster. Product Advocate..

Where is Becca Wood based?

Becca Wood is based in San Francisco Bay Area, United States, United States.

What companies has Becca Wood worked for?

Becca Wood has worked for Sheet Music Plus, El Road, Reputation.Com, Palo Alto Staffing, and Cloudsoft.

How can I contact Becca Wood?

You can use AeroLeads to view verified contact signals for Becca Wood, including work email, phone, and LinkedIn data when available.

What schools did Becca Wood attend?

Becca Wood holds Bachelor Of Arts, Telecommunication from Baylor University.

What skills is Becca Wood known for?

Becca Wood is listed with skills including Social Networking, Social Media, Management, Quality Assurance, Microsoft Office, Writing, Customer Service, and Facebook.

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