Provided remote Salesforce support, particularly focusing on Reports, Campaigns and Dashboards for this Non-Profit client.

Responsible for CRM (Salesforce) management and development, training and onboarding, as well as data capture and analysis across the org (via Form Assembly, Zapier and other integrations).Winner of ‘Employee of the Season’ award whilst leading the Salesforce charge at Home for Good. For this accolade I received the following commendations:“If someone is prepared to take on Salesforce at Home for Good, learn about it (train in it!), master it and manage to do what Becci has done in the last few months, they deserve much more than employee of the season but currently this is the highest HfG official accolade so it will have to do. Becci's unflappability, attention to detail, can do attitude and technical know how has shown that Salesforce is not an enemy and is in fact the key to us taking ground.”“Becci recently explained to us the work she's been doing to make Salesforce better for us - and it was honestly mindblowing. She has done so much work, and has made me excited to use Salesforce now. I'm so excited for this information to be shared with the rest of the team so they can share in the joy, but for now I think she deserves this award because so much of her amazing work goes unseen. She is amazing, positive, hopeful and an incredible prolem solver. And she spreads salesforce joy!”“For doing the crucial, but often unseen, work of fixing Salesforce and helping our digital content run so smoothly. She has such a 'can do' approach to problems, and brings solutions with jolliness and joy!”

Managing development and content updates for Home for Good’s website. Managing website's integration with Salesforce using Form Assembly and other Apps. Salesforce Admin for the charity.

Content development including graphic design and video. Managing internal and external comms through the Chapel’s website, podcast and social media.