I am an accomplished leader with 20+ years in the financial services industry offering proven experience and solutions-centric critical thinking to accomplish insightful outcomes. I deliver excellence in customer-focused service and technical support. I am a proactive self-starter who delivers value-added communication to business partners in a dependable, timely, and accurate manner. I am known as a top performer who sees the big picture at all times to exceed business operational expectations – always willing to go the extra mile to surpass the status quo.My Key Strengths Include:Attention to Detail | Analytical & Problem-Solving | Team & Talent Development | Data Collection | Adaptable | Resourceful | Strong Communication & Active Listening Skills | Time Management | Marketing Event Planning | Collaborative | Adept at Managing Multiple Projects | Process Efficiency & Improvement | Compliance Focused | Customer Relations | MS Office & Teams | SharePoint |SalesLogix CRM DatabaseA Few Career Accomplishments:- Led a staffing restructure within the Market consisting of closing five offices- Achieved President's Council Award in 2019-2020 for leadership demonstrated during a lift out by four experienced staff.- Earned a Manager Effectiveness score of 4.17 out of 5 from an annual employee engagement survey.Contact information wishtonya@gmail.com or via cell at 717.318.2207.