In addition to performing the sales advisor role, I am responsible for maintaining compliancy within the bureau. My duties include the proper completion, maintenance and archiving of paperwork related to both sales and employees within the bureau, detailed checks of work completed by employees, and training and support of employees both within my own bureau and the wider network. My bureau has held a 100% audit record throughout my time as manager, showing my commitment to properly adhering to… Show more In addition to performing the sales advisor role, I am responsible for maintaining compliancy within the bureau. My duties include the proper completion, maintenance and archiving of paperwork related to both sales and employees within the bureau, detailed checks of work completed by employees, and training and support of employees both within my own bureau and the wider network. My bureau has held a 100% audit record throughout my time as manager, showing my commitment to properly adhering to process. Having spent three-quarters of my time in the role working solo, I have negotiated peak periods of trade without assistance, whilst maintaining my duties outside of sales to a high standard. Show less

A customer-facing role which involves delivering great service, engaging with travellers about their holiday plans and the currency they will require, and utilising sales techniques to upsell where possible. The job requires precision, attention to detail and strong numerical abilities. My first few months in the role were during a period of manual trading due to a massive cyber attack affecting Travelex; I used my mental arithmetic skills to continue to trade despite the difficulties and did… Show more A customer-facing role which involves delivering great service, engaging with travellers about their holiday plans and the currency they will require, and utilising sales techniques to upsell where possible. The job requires precision, attention to detail and strong numerical abilities. My first few months in the role were during a period of manual trading due to a massive cyber attack affecting Travelex; I used my mental arithmetic skills to continue to trade despite the difficulties and did not suffer any till discrepancies despite the lack of technological support. Show less

In this position, I conduct freelance work maintaining and curating the editorial content for the National Association of Funeral Directors’ trade magazine, FDM. My role is to liaise with funeral directors who are submitting content for the magazine, edit the articles to adhere to the editorial style of FDM and clean up any grammatical errors, and contribute human interest features of my own creation. Examples of the latter point include: - an examination of the cultural appropriation that… Show more In this position, I conduct freelance work maintaining and curating the editorial content for the National Association of Funeral Directors’ trade magazine, FDM. My role is to liaise with funeral directors who are submitting content for the magazine, edit the articles to adhere to the editorial style of FDM and clean up any grammatical errors, and contribute human interest features of my own creation. Examples of the latter point include: - an examination of the cultural appropriation that impacts annual Dia de los Muertos celebrations,- the logistical and emotional difficulties faced by those mourning a loss without a physical body (missing/presumed dead, victims of terrorism etc) - how television can aid the bereaved in processing their loss - a variety of features on different funeral practices in other cultures, such as Tibetan sky burials, Taiwanese funeral strippers, and a couple who are buried in the middle of the runway in a major US airport. Show less

Trained and experienced in multiple departments within the store.F&F Clothing department- Responsible for aiding customers with sizing and other queries, waste and reductions processes, and visual merchandising and stock replenishment; working as part of a team to create a cohesive and aesthetically pleasing shop floor. Customer Service Desk- This position requires comprehensive knowledge of the layout of the store and the products, as well as the processes involved in… Show more Trained and experienced in multiple departments within the store.F&F Clothing department- Responsible for aiding customers with sizing and other queries, waste and reductions processes, and visual merchandising and stock replenishment; working as part of a team to create a cohesive and aesthetically pleasing shop floor. Customer Service Desk- This position requires comprehensive knowledge of the layout of the store and the products, as well as the processes involved in resolving any issues. Responsible for delivering a high standard of customer service, including dealing with queries and complaints in a professional manner. Other areas of work include checkouts, online personal shopping, petrol filling station, firework kiosk and customer engagement activities, including food bank collection. Show less