Becka Hayes Email & Phone Number

Atlanta, Georgia, United States

- Worked as the liaison between medical providers and attorneys by evaluating insurance policies and determining a patient’s course of treatment- Built rapport with attorneys to ensure our clientele / patients receive the necessary treatment within their insurance financial boundaries - Tracked patient procedure approval processes in Excel by researching pricing to determine if the surgical treatment is feasible and follow up with patient, attorneys, and medical professionals based on decisions made for patient’s care - Monitored patient status and follow up biweekly to provide attorneys with patient updates, notified if problems have arose, or if the patient has been released from care

Duluth, Georgia, United States

- Kept the bar clean and followed daily tasks to deep clean the bar each week.- Memorized the menu and participated in daily meetings to go over potential allergies, secret ingredients, and review the daily specials.- Worked on remembering the regulars by face and name and their go-to order - Greeted customers and ensured a welcome atmosphere and successful visit to our location

Duluth, Georgia, United States

- Studied the wine list and participated in weekly meetings to taste test new bottles as they arrived.- Greeted each table by asking them if they were celebrating anything special- Made sure glasses were always full, the customers were happy and that they left with a smile

Johns Creek, Georgia, United States

- Handled withdrawals, deposits, cashier’s checks, money orders, ATM replenishment, personal & business account documentations, and continuous drawer balance - Lead weekly team meeting to strategize customer experience improvement opportunities and foster a community of approachability, convenience, and trustworthiness. - Worked outside of my initial job description and supported the company as a helpline operator during staffing shortages and assisted customers with any assistance required - Greeted customers and ensured a welcome atmosphere and successful visit to our location

West Chester, Ohio, United States

- Managed customer insurance acceptance protocol, patient appointment scheduling, and filed customer documentation ensuring paperwork was up to date for new and existing patients- Conducted periodontal charting , an important step in the detection of gum disease, by tracking dentist’s measurements of patients gums- Assisted with town and business event outreach and tracked new clientele opportunities by providing sales information and fostering a warm environment when new faces stopped by

Bachelor Of Arts - Ba, Acting

Associate Of Arts - Aa, Film/Cinema/Video Studies