Rebecca Gibson Email & Phone Number

Richmond, Virginia, United States

• Facilitated onboarding, job postings, I-9 verification, and pre-employment screening. Utilize various sourcing methods and maintain strong candidate relationships.
• Formulated and conducted training and supervision of junior Human Resources staff.
• Generated and translated reports and metrics to better ensure compliance with local and federal employment laws as well as company policy.
• Addressed employee inquiries, mediate conflicts, and foster a positive work environment through effective communication and HR guidance.
• Administered and managed employee benefits programs, assist with inquiries, and ensure compliance with federal and state employment laws.
• Assisted in goal setting, performance evaluations, and development plans to support overall employee performance and maintain company standards.

Henrico, Virginia, United States

• Group Home facility for middle and high school males, housing up to 8 residents between the ages eleven to twenty, averaging a 9-to-12-month residency
• Designed and delivered targeted solutions with a high degree of focus on retention and development, including guidance, effective supervision, motivation, self-care, counselling, evaluating, team building, conflict.
• Presented transformative information to a team of 15+ individuals to promote synergy, cohesion and, realistic, pathways to success for youth and staff
• Completed consistent supervision to include performance management, employee relations, conflict management, coaching and mentoring effectively to reduce turnover
• Assisted in case management documentation to include maintaining necessary paperwork to maintain compliance, preparing and writing paperwork, and reviewing daily reports for consistency
• Thrived in a constantly changing environment, supporting new teams through relationship building and strategically solving complex interpersonal problems

Chesterfield, Virginia, United States

• Assessment and Diagnostic facility for middle and high school females, housing up to 8 residents between the ages eleven to twenty, averaging a 3-to-5-month residency
• Developed and implemented internal procedures to maintain budget, planning, and budgetary data to accommodate the needs of the program
• Regulated policies and procedures for improved efficiency and distribution, including but not limited to resident intake, new staff orientation, staff communication, staff training, meal planning, and activity.
• Established protocols for documentation and retrieval for 20+ mental health professionals, and simplified 15+ forms and procedures for ease of use
• Ability to comprehend new rules, regulations, laws or codes within short periods of time with ease

Conway, South Carolina, United States

• Scheduled over 1,000 patients for initial appointments, as well as follow up appointments
• Received calls on open phone line, streamlined process for ease of communication between employees
• Greeted patients, conducted screenings, and assisted patients in person to make it to their appointment(s)
• Internally prompted when scheduling clinic dispersed, offered new position when screening team dispersed
• Proven ability with being adaptable; balancing conflicting priorities; being flexible; problem solving; self-managing and working in teams
• Interpersonal communication with disgruntled, elderly, or young clientele with little to no knowledge of the system

Lexington, Massachusetts, United States

• Locked therapeutic boarding school for middle and high school females, housing up to 36 residents between the ages eleven to twenty-two, averaging a 2-year residencyResidential Counsellor Nov 2017 to Aug 2018 /.
• Coordinated daily events for 36 youth with varying interests to maintain extended attention
• Lead and managed weekly training seminars for audiences of up to 20, spearheaded companywide trainings for groups of over 75 individuals
• Provided individual training and office hours to provide open communication and improved work performance
• Streamlined productivity by consolidating paperwork output and simplifying tasks; directed by open communication and feedback
• Communicated with multiple departments daily, updating them about new procedures to ensure consistency