Rebecca Gibson Email & Phone Number

Richmond, Virginia, United States

• Facilitated onboarding, job postings, I-9 verification, and pre-employment screening. Utilize various sourcing methods and maintain strong candidate relationships.• Formulated and conducted training and supervision of junior Human Resources staff.• Generated and translated reports and metrics to better ensure compliance with local and federal employment laws as well as company policy. • Addressed employee inquiries, mediate conflicts, and foster a positive work environment through effective communication and HR guidance.• Administered and managed employee benefits programs, assist with inquiries, and ensure compliance with federal and state employment laws.• Assisted in goal setting, performance evaluations, and development plans to support overall employee performance and maintain company standards.• Contributed to the creation and execution of HR policies and procedures, ensuring accurate record-keeping and regulatory compliance.• Compiled HR data, analyze trends, and generate reports to provide actionable insights for management decision-making.• Stay informed on industry trends, develop strategies for sourcing passive candidates, and maintain relationships with external recruitment agencies and internal hiring managers.• Contributed to HR projects such as employee engagement, diversity and inclusion programs, and process improvement efforts.

Henrico, Virginia, United States

Group Home facility for middle and high school males, housing up to 8 residents between the ages eleven to twenty, averaging a 9-to-12-month residency• Designed and delivered targeted solutions with a high degree of focus on retention and development, including guidance, effective supervision, motivation, self-care, counselling, evaluating, team building, conflict management, and disciplining to adhere to company policy• Presented transformative information to a team of 15+ individuals to promote synergy, cohesion and, realistic, pathways to success for youth and staff• Completed consistent supervision to include performance management, employee relations, conflict management, coaching and mentoring effectively to reduce turnover• Assisted in case management documentation to include maintaining necessary paperwork to maintain compliance, preparing and writing paperwork, and reviewing daily reports for consistency • Thrived in a constantly changing environment, supporting new teams through relationship building and strategically solving complex interpersonal problems • Communicated with various stakeholders; established and maintained positive working relationships with the community both internally and externally• Implemented innovative behaviour support plans to address modern youth rehabilitation concepts for at-risk youth program concerns • Provided oversight and guidance for program needs, systems, and performance strategies to align with business goals, needs, visions, and values of the establishment

Chesterfield, Virginia, United States

Assessment and Diagnostic facility for middle and high school females, housing up to 8 residents between the ages eleven to twenty, averaging a 3-to-5-month residency• Developed and implemented internal procedures to maintain budget, planning, and budgetary data to accommodate the needs of the program• Regulated policies and procedures for improved efficiency and distribution, including but not limited to resident intake, new staff orientation, staff communication, staff training, meal planning, and activity scheduling to exceed operating goals and objectives • Established protocols for documentation and retrieval for 20+ mental health professionals, and simplified 15+ forms and procedures for ease of use• Ability to comprehend new rules, regulations, laws or codes within short periods of time with ease

Conway, South Carolina, United States

• Scheduled over 1,000 patients for initial appointments, as well as follow up appointments• Received calls on open phone line, streamlined process for ease of communication between employees• Greeted patients, conducted screenings, and assisted patients in person to make it to their appointment(s)• Internally prompted when scheduling clinic dispersed, offered new position when screening team dispersed • Proven ability with being adaptable; balancing conflicting priorities; being flexible; problem solving; self-managing and working in teams• Interpersonal communication with disgruntled, elderly, or young clientele with little to no knowledge of the system

Lexington, Massachusetts, United States

Locked therapeutic boarding school for middle and high school females, housing up to 36 residents between the ages eleven to twenty-two, averaging a 2-year residencyResidential Counsellor Nov 2017 to Aug 2018 / Assistant Supervisor Aug 2018 to Feb 2020 / Competency Coordinator Feb 2020 to December 2020• Coordinated daily events for 36 youth with varying interests to maintain extended attention• Lead and managed weekly training seminars for audiences of up to 20, spearheaded companywide trainings for groups of over 75 individuals• Provided individual training and office hours to provide open communication and improved work performance • Streamlined productivity by consolidating paperwork output and simplifying tasks; directed by open communication and feedback• Communicated with multiple departments daily, updating them about new procedures to ensure consistency • Planned, organized and coordinated complex project activities related to: applying modern youth detention concepts; developing innovative programs for addressing court-involved youth; and assisting in ensuring the safety, security, and well-being of all youth • Extensive knowledge of locked residential programming policies and procedures, maintaining safety and order, and youth management with an emphasis on mental health behavioral needs