Beki O'Hara Email & Phone Number

England, United Kingdom

Transport Clerk - Front Line Manager - Senior Transport Coordinator

Measham, Leicestershire

Managing medical devices stockOverseeing all contact centre operationsDealing with customer and sales rep queriesOverseeing loan diary operationsWarehouse and LogisiticsCustomer ServiceProblem-solvingInvoicing and Sales Order ProcessingUse of SAP on a daily basisWorking with couriers to collect/deliver goodsManaging warehouse operationsManaging sales operationsWorking to targets/setting targetsMonitoring KPI’sOverseeing Quality Standards, checks and visitsEnsuring Health and Safety complianceEnsuring Equality and Diversity complianceWorking to medical hygiene standards

Burton On Trent, Staffordshire

Overseeing all Administration DutiesMaintaining Tracking System for all customersImplementing Procedures for Admin SystemsRaising Invoices and Credit NotesChasing Payments of Unpaid invoicesGeneral HR and Payroll DutiesAll contracts and tendering for the organisationPurchasing/buying experienceTraining Staff to use Information SystemsProject Management experienceResearching New Products and ServicesUpdating Website as RequiredPA Duties – Travel/Room booking, Diary planningOverseeing Quality Standards, checks and visitsEnsuring Health and Safety complianceEnsuring Equality and Diversity complianceDiscussing and agreeing KPI’sManaging admin, sales and marketing teamsWorking to and setting targets and budgets.Training people in health and safety, equality and diversity, warehousing, logistics, customer service, admin and management.

Burton On Trent, Staffordshire

Contact CentreManaging up to 800 Creditor AccountsWorking to 4-Weekly TargetsCarrying out Credit Checks through D&BRaising Invoices and Credit NotesSetting up Billing Agreements & AccountsDealing with Direct Debit Instructions & PaymentsDaily Cash PostingPreparing Bad Debt Cases for Legal ActionChasing Debt by Phone, Email, Fax & LetterCompiling and Sending out Final AccountsResolving Onsite Disputes Calmly and EfficientlyWorking together with Sales & ServiceCash Forecasting & Bad Debt ProvisionTraining Team Members/Supervising TempsGeneral Customer Service and AdministrationProducing Various Reports for Period/Year End

Lichfield, West Midlands

Contact CentreManaging Over 600 Creditor AccountsCreating and Maintaining DatabaseCreating and Maintaining SpreadsheetsChasing Money off DebtorsWorking to TargetsData Entry onto SAP Accounting PackageLiaising with Other DepartmentsDealing with Invoice QueriesUsing Internet, Email and Fax.