Beck Berrett Email & Phone Number

New York, Ny, Us

Greater New York City Area

Brooklyn, New York

Google Apps support, Google Calendar and conferencingMailchimp email campaign, page design and contact importWebsite SEO and content updatesGeneral IT desktop support

Greater Salt Lake City Area

Active directory admin support, employee onboarding and off-boarding. Public folder directory permission setting. Hardware setup and software installation. Assure network connectivity, quality assurance of new and existing hardware. Microsoft Exchange support in managing 365 email groups and distribution lists.Improved onboarding experience by standardizing PC and laptop setup process.

Greater Salt Lake City Area

Proficiency in supporting MS Office 2010 and 365 products, Windows 7, 8, and 10. Remote support using both Lync and Skype for Business.Full spectrum of administrative duties, utilizing Active Directory, GOOD application, Symantec Endpoint Encryption and ActivClient.Hardware support- mapping drives, mapping printers, troubleshooting error codes, documenting solutions and proper ticket assignment for problems that need further elevation. Software support- teaching best practice, browser resets, troubleshooting error codes, documenting solutions and proper ticket assignment for problems that need elevation. Superior multitasking talents, with the ability to manage multiple high-priority assignments, develop solutions and document frequently seen incidents.Trained to ITIL industry standards in support of VA National Service Desk contract. Ticketing system: CA Service manger used in conjunction with Finesse IP Phone Agent.

Greater Salt Lake City Area

Contracted through Robert Half, was part of an endeavor to integrate the Driver Manager and Customer Manager teams from the AS400 (IBM iSeries) with operating system OS/400 to TMW Systems: Transportation Management Software. Administrative roles consisted of setting driver, tractor, carrier, and customer profiles and permissions. Taught and problem solved with roughly 2,000 users, joined the IT group, was in charge of the TMW software related tickets.

Greater New York City Area

Responsive Website design with mobile application appearance on small hand-held devicesPrint and Digital Design:Logo and business card design, Design of online marketing materials, including banner advertisements and e-mail blastsSearch Engine Optimization

New York, Ny

Computer expertise, with proficiency in all MS Office programs (Word, Excel, PowerPoint, Outlook and Access). Proficient in FileMaker Pro and Photoshop.Broad-based experience covering a full spectrum of administrative duties, including executive support, billing/invoicing, placing orders for supplies and services, customer care, document and data archiving using Content Management Systems, document preparation, and project/program support. Superior multitasking talents, with the ability to manage multiple high-priority assignments and develop solutions to challenging business problems.

New York, Ny

Transitioned third-party content, proprietary text to a news industry standard XML schema, wrote task sheets and worked with the IT staff to find ways to increase accuracy and production speed within the department. When there was a re-structuring of our department in January of 2010, I trained my two new supervisors and three co-workers our InDesign based enterprise Content Management System while keeping up my regular workload.Key Tasks and Accomplishments:• Converted XML to/from InDesign files• Personally in charge of XML coding and archiving 19 out of our company’s 28 publications• Archived in both RDF and NITF formats using a CMS• FTPed publication files nightly to third party B to B clients• Personal customer service relationships with vendors insuring timely and accurate service• Supported editors in proofing and including deadline-election coverage pages and late-breaking news, often being the last one to leave the building.

New York, Ny

Originally brought in as a temporary E-Content Specialist, I was soon hired as a permanent Specialist to manage content on two daily newspapers, American Banker and Bond Buyer.Key Tasks and Accomplishments:• Transformed QuarkXPress files to text format for flat file storage• Archived and then FTPed publication files nightly to third party B to B clients• Personal customer service relationships with vendors insuring timely and accurate service• Supported editors in proofing and including deadline-election coverage pages and late-breaking news, often being the last one to leave.• Promoted to full-time Digital Content Manager

Bfa, Fine Art

Education record