Document, design and implement enterprise disaster recovery program per business impact analysis previously conducted.

Created new user interfaces per client request using MS Access and SQL Server by decoding existing proprietary applications in order to enable Employee Services to retire to legacy the old applications.

SENIOR ANALYST – STRATEGY & INNOVATION | MARKETING DEPARTMENT 2009-2013Created ad-hoc reports in multiple database platforms. Provided interdepartmental process automation using Microsoft technologies. Worked with other departments to facilitate SharePoint/InfoPath/Microsoft Office solution training and support.ADMINISTRATOR | INTERSTATE OWNED TERRITORIES GROUP 2008-2009Supported multiple group projects by producing routine and ad-hoc reports via various databases. Leveraged experience from prior role to understand and communicate customer expectations for major accounts. NATIONAL ACCOUNT SPECIALIST | NATIONAL ACCOUNTS 2007-2008Contributed to maintaining largest national account and several other accounts by ensuring order accuracy, tracking account activities, and participating in project assignments. Saved ~200 management hours and 100 employee hours during performance review periods by producing form in InfoPath and SharePoint for employee self-evaluations and manager evaluations. EXECUTIVE ADMINISTRATIVE ASSISTANT | NATIONAL ACCOUNTS 2005-2007Delivered administrative support to the VP and three directorsEliminated redundant paper flow by implementing forms system using SharePoint services in InfoPath.

Was under WS Business Services, Inc. when I worked there. Supported 2 partners & a senior manager on the tax side.