Becki Nelson Email & Phone Number

Greater Minneapolis-St. Paul Area

Greater Atlanta Area

● Created and executed highly innovative, client-facing management development program for virtual, self-paced delivery. In addition to an engaging and impactful participant experience, the program supports the participants' managers and offers optional support for cohort leaders.● Key contributor of research and insights for use in client-facing learning, specifically supporting curriculum for Digital Retailing, Leadership and Management Best Practices, Design Thinking and Automotive Retail Pay Plans. Focus was on mindset shifts, process improvement and skills needed to evolve leaders, teams and organizations.● Developed creative solutions for technical integration, reporting and client support to ensure positive client experience and program effectiveness beyond what the Learning Management System could deliver.

Greater Atlanta Area

● Designed blended online/in-person 4-month leadership programs for Cox Automotive directors and managers. ● Designed and implemented self-paced online Leader Learning Paths offering online and self-paced curricula to managers and directors.● Facilitated and managed 2 leadership programs impacting over 130 leaders. ● Designed enterprise-wide leadership development program for managers and senior managers as consultant.

Greater Atlanta Area, Minneapolis/St Paul Metropolitan Area

● Partner with business and HR re: leadership development and coaching.● Diagnose issues and facilitate initiatives enabling leaders to set clear vision and expectations, equip teams for success, remove roadblocks and coach teams to achieve their goals and more. ● Design and facilitate leadership and team-building initiatives for international and other diverse audiences for whom English is a second language (ESL).● Clients: Cox Automotive Inc.; Turknett Leadership Group

Greater Minneapolis-St. Paul Area; Greater Atlanta Area

Partnered with Human Resources and business leaders in leadership development initiatives to improve individual leaders’ and divisions’ ability to lead teams in achieving Delta Flight Plan goals.● Designed/facilitated leadership development programs, including The Leadership Connection, Delta’s leadership development experience for new leaders. Impacted over 300 leaders annually. 80+% of participants used skills covered within 60 days of workshop completion. 4+ satisfaction ratings on a 5-point scale.● Consulted with leaders and HR managers regarding performance interventions, team effectiveness and productivity, leadership development alternatives.● Designed and facilitated leadership and team-building initiatives for international and other diverse audiences for whom English is a second language (ESL)

Greater Minneapolis-St. Paul Area; Greater Atlanta Metro Area

Conducted performance and needs analysis project for corporate clients.● Led instructional design projects to design web-based courseware topics such as: system courseware; international documentation, first point of contact, and coaching.● Conducted performance analysis and instructional design for Airport Customer Service (ACS) during Delta Air Lines/Northwest Airlines merger. Saved thousands of dollars in potential ACS and IT support hours, and DOT fines.● Conducted performance analysis for Delta Reservation Sales representatives to identify key performance gaps; resulted in Reservation Sales winning J.D. Power award 2+ years in a row.● Consulted with Delta learning organizations on innovative learning strategies and solutions

Greater Minneapolis-St. Paul Area

Led Information Technology Education Program and instructional design of diverse airline learning projects.● Led instructional design and implementation projects for web-based courses and security-sensitive courseware for Flight Operations AQP, security, leadership, operations.● Led standards development and performed business analysis for learning content management system (LCMS).● Managed IT Education Program for 800+ Information Services staff, with $250K annual budget. Over 75% of IT leaders indicated their team members improved their skills due to participation, revised skills / competency model for IT positions.

Greater Minneapolis-St. Paul Area

● Diagnose issues and facilitate initiatives to equip teams for success, remove roadblocks and coach teams to achieve their goals and more. ● Design and facilitate learning initiatives, including elearning, instructor-led learning, blended solutions.● Clients: Delta Air Lines (NWA); Wells Fargo Home Mortgage; others

Greater Minneapolis-St. Paul Area

● Education Technology Specialist – Continuing Medical Education● IS Change Support Specialist – Learning Programs, LMS administration● 9 years previous to 1995 in hospital OB Gyn, CCU, Career Center, Anesthesia, and Finance.

Bachelor Of Science - Bs, English, French, Secondary Education

Activities and Societies: Who's Who in American Colleges and Universities Phi Kappa Delta nominee English education department award

Education record

● Leadership: Management by Strengths (qualified facilitator); Leading from the Middle; The Leadership Connection (qualified facilitator.