John Beck Email & Phone Number

Auckland, New Zealand

As Operations Manager, I was responsible for business relationship management with clients & suppliers, managing project budgets, as well as the installation team by optimising productivity with standardised processes & procedures & ensuring all installation deliverables, were met on-time & within budget.Assessed the project needs of clients, sites & venues & designed, created, & implemented project-specific Excel checklists & worksheets detailing all project requirements to assure successful execution.Liaised with different departments including the creative & sales teams to ensure our team met all project commitments.Established new business relationships with clients, contractors & suppliers & coordinated with existing clients, installation teams & subcontractors, while executing the project logistics management.Directed the installation teams onsite & oversaw all operations from development, production, right up to delivery, ensuring maximum productivity at the highest quality standards.Implemented new standardised processes, policies & procedures across all installation projects.Developed a highly confident & motivated team which was capable of carrying out the installation deliverables & could implement innovations & improvements.Maintained & managed inventory ensuring availability & minimizing obsolescence while keeping company stock levels profitable.Supported the CEO to ensure the company’s annual budget was met, & included the annual profit, cash flow & balance sheet targets.Saw to the general administration of projects.

Johannesburg, Gauteng, South Africa

My role at Phase 1 Exhibitions saw me develop invaluable management skills encompassing all aspects of business management including identifying new markets, building a brand identity with high work ethics & loyal business relationships, presenting concepts, negotiating & securing new sales, managing operations, staff, projects & logistics, & ensuring customer satisfaction to guarantee referrals & recurring business.Built the company image by collaborating with all third-party stakeholders, clients & employees & enforced ethical business practices.Oversaw daily business operations, & coordinated efforts by establishing procurement, production, marketing, field, & technical services policies & practices, & coordinating these actions with staff.Designed, developed & implemented growth strategies.Created, managed & maintained budgets & forecasts, & optimised expenses to improve revenue, by analysing accounting & financial data, & generating reports.Evaluated & improved operations & set policies & processes.Researched & identified growth opportunities, prepared presentations, negotiated contracts & signed off terms & conditions of service, as well as growing a supplier network to create trading opportunities.Oversaw the recruitment & training of new employees, as well as supervising staff on-site, ensuring employees work productively & develop professionally while following health & safety regulations. Tasked with managing human resources & staff relations.Maintained professional & technical knowledge by attending conferences, reading professional publications, establishing personal networks & benchmarking state-of-the-art practices.Managed sales throughout the country & executed on-site project management while overseeing all projects.Worked closely with the design team on the CAD drawings & fine-tuning the design process'.

Johannesburg, Gauteng, South Africa

As Sales Manager, I was responsible for managing the sales department, supervising the sales team as well as project deliverables.Managed organisational sales by developing a business plan that covers sales, revenue & expense controls, to meet planned sales goals & budgets.Managed the sales team of 8 & set individual sales targets with the sales team, while tracking sales goals & reporting results as necessary.Oversaw the progress, activities & performance of international build projects to ensure client expectations & deliverables are achieved.Developed the sales team through motivation, counselling & product knowledge education.Promoted the organisation & its service & products.Oversaw client projects & logistics from sale to delivery.Liaised with designers & managers while compiling quotations & preparing presentations for clients.