Ray Beck Email & Phone Number

Greater Seattle Area

• Complete design and deployment out of all IT infrastructure for branch offices and call centers in AMER, LATAM and EU.
• Configured and deployed all network hardware (firewalls, routers and switches), Aruba WAPs and Wireless Controller, Cisco IP Phones, Windows Server Hyper-V, A/V (Lifesize), UPS and PDUs.
• Coordinated with multiple service partners to ensure delivery to internal standards (ISPs, contractors, etc).
• Diagnosed problems relating to firewall, security, routing.
• Created rack layouts and RF planning using Aruba AirWave and Ekahau.
• Provided on-site support and handover documentation for end-users during office openings.

Houston, Texas Area

• Managed local IT infrastructure (Network/Systems/Desktop Support) for two offices in Houston.
• Support/Administration of WAN/LAN – IMAC(installs/moves/adds/changes) maintaining security access for multiple VLAN networks (client/non-client) at 2 Houston offices, manage directory/file security.
• Windows Server Administration – Configured and monitored server operating system services, Active Directory, install & maintain hardware, managed directory/file access and administered Symantec Backup Exec.
• Enterprise Desktop Support – Sole provider for two Houston office supporting 120+ end users. Configure/deploy/troubleshoot desktop operating systems, support/maintain desktop applications, manage desktop security and.
• Headed IT expansion of 2nd branch office in Houston; coordinating with vendors for internet, cabling, A/V and electrical.

Houston, Texas Area

• IT consultant exposed to many different IT environments from our datacenter to small and medium sized enterprises, performing routine maintenance and solving complex IT problems.
• Managed Services: Remote monitoring/management utilizing N-able’s software suite (N-central, Remote Environment Manager, Remote Support Manager, N-compass) for several Fortune 500 companies.
• Support/administration of VPN Tunnels, Cisco CallManager, VMWare ESXi, Citrix, MS Exchange, Barracuda Spam Firewall / Web Filter, Symantec Backup Exec and Symantec AntiVirus Corporate.

Houston, Texas Area

• Design, implementation and support of all network, systems, hardware, security and phone systems.
• Supported 6 Houston locations (retail & warehouse).
• Implemented wireless inventory tracking for warehouse and retail locations, reducing hourly labor.

Houston, Texas Area

- Suspended spamvertisers and phishing websites utilizing SSH working with RedHat Enterprise and CentOS.- Performed diagnostics and troubleshooting of system/network/software/website issues via telephone and chat, documented help desk tickets/resolutions.

Houston, Texas Area

- Coordinated nationwide network/telecom service contracts, Cisco router installation and network maintenance for several Fortune 100 companies – vigilantly striving to meet contract service level agreements and maintaining nationwide Help Desk status updates on multiple daily projects.- Installed and configured Cisco routers (1700, 2500, 2600, 2800) &.