Sage Grimm Email & Phone Number

Concord, California, United States

Intake of leads for service online and over the phone for both locations. Create quotes for potential customers and regular customers. Schedule appointments for nine technicians appropriately. Delegate leads to other departments when necessary. Schedule pickups and deliveries for customers when needed. Call in pickups for old tires, oil and oil filter disposal and old batteries.

Concord, California

Write up repair orders in accordance with the BMW service schedule. Advise customers of additional services needed for their motorcycles. Thoroughly walk around each motorcycle and take precise notes of any discrepancies. Act as the middle ground between the technicians and the customers. Schedule future services and confirm services.

Buford, Georgia

Work with a team of four to help them achieve their sales goals as well as personal goals. Manage inventory levels by keeping obsolesent parts low and working with manufacturer's and distributors on return policies and procedures. Refresh the floor to keep up with the seasonal changes. Place stocking orders as well as special orders from both customers and the Service Department. Plan and organize team development and training techniques.

Buford, Georgia

Lawrenceville, Georgia

Checked in customers' motorcycles by performing a walk-around, taking proper notes of the condition of the motorcycle and also, taking note of any extra work the motorcycle may need done. Upselling services if I could accommodate the time or reschedule for future service if I could not. Answering phone messages and phone calls. Scheduling future appointments. Checking in parts and putting them in their proper bins. Putting up stock. Re-organized inventory to be more effective when pulling parts.

Lawrenceville, Ga