Hardworking, highly motivated professional eager to lend knowledge and learn new skills to enhance business performance. I am experienced in MS Office, Excel, data entry, Sharepoint, customer service and am a critical thinker. I am well suited to working independently, but I am also motivated by working in a collaborative team environment. I have 15 years of experience in the insurance industry. My experience is in claims, reinsurance, and underwriting, as well as customer service and data entry. I have worked in flood insurance for 3 years and life insurance for 11 years, as well as one year in automobile claims.I have been in clinical research for the past four years. I worked for Cliantha Research for 15 months, both as a Quality Control Associate and the site's Regulatory Coordinator. During this time, I did all IRB submissions and answered queries. I performed QC for multiple studies at once, and SDV'd studies upon closeout. I also spent one-on-one time with subjects and performed lab work as needed. I participated in studies for ADHD, anxiety and dermatological adhesion and irritation. Prior to being laid off in July 2024, I worked for CRO Cognitive Research Corporation as a Clinical Trial Assistant. The studies I personally worked on included Schizophrenia, OCD, Ataxia and Dementia. I was responsible for maintaining, uploading to and reconciling the e-TMF. I also attended sponsor meetings, took and distributed meeting minutes and kept track of various aspects of studies via Excel and Sharepoint. I assisted in audit readiness activities as well.I am currently working on a Bachelor's degree in Public Safety Administration with a graduation date of 2025. I also have a Certificate in Business Administration and an AA in Liberal Arts, both from St Petersburg College. I have the following designations from LOMA: FFSI, FLMI, ARA, AIRC, PCS and AIAA. These were all obtained during the seven years I worked in life insurance claims at Transamerica.In addition, I held a 620 adjuster's license from 2014-2018. It expired because my employer at the time did not require it. I have also taken a myriad of college classes in psychology, anatomy & physiology, veterinary medicine, business and medical terminology.