Becky Hernandez Email & Phone Number

Experienced and customer-focused leader with extensive professional experience in customer service, operations and training. I served extensively in the mutual fund industry with one of the nation’s leading investment management firms. My career also includes managing in a health insurance environment, as well as managed care organizations. I have extensive experience in the following areas:• Building Successful Teams • Performance Management• Training and Development• Process Analysis• Business Solutions • Quality Control• Project Management• Pilot and Start-Up Initiatives• Candidate RecruitingMy strengths include actively engaging and motivating associates, developing and executing strategies for the organization’s success and collaborating with peers, senior leadership and cross departments for effective issue resolution and successful deliverables. Proven ability to identify areas of opportunity, support the development of solutions, and lead teams to achieve business goals.

Listed skills include Leadership, Project Management, Customer Service, Interviewing, and 1 others.