Becky Murphy Email & Phone Number

Fishers, Indiana, United States

Positively executed critical responsibility for the day-to-day operations of the Specialty Print Production Department that included coordinating the production of the specialty print products for each of the almost 400 directories according to the production schedules, managing volume, quality assurance, turnaround times, questions, issues that arose, and working overflow.• Started in the Quality Assurance Department and selected by the Directory Services Senior Manager, because of my attention to detail, within two months to take on a new role as a Coordinator to develop and establish a new department for the production of specialty print products.• Proven success building positive relationships with internal (marketing, manufacturing) and external clients (telephone company contacts, government contacts, printer customer service representatives).• Consistently and effectively solved any problems that arose daily, resulting in becoming the go-to person for the majority of my co-workers.• Routinely created efficient processes and templates for production work by graphic designers, resulting in an influx of tasks given to the department following our proven track record of reliability and exceptional quality of work.

Indianapolis, Indiana Area

Indianapolis, Indiana Area

Successfully conducted customer relations in a high-paced retail environment, where the ability to effectively deal with a multitude of diverse personalities was essential to satisfying the customer while furthering company sales goals.• Effective planning and time management was the key to successfully completing my degree studies while maintaining an excellent record at work. • Concurrent to my duties as a General Merchandise Clerk and Dairy Clerk, I was often tasked to manage stocks of product inventory. I conducted this duty with professionalism and attention to detail, resulting in being selected to supervise and train new personnel in proper inventory accountability. • Flawless, accurate accountability of company funds and required records. Selected to train new personnel in those areas. • Superior interpersonal skills accomplishing customer service responsibilities in a geographic service area with a demographic of diverse cultural groups. I quickly learned and trained others to view each customer as a unique person, tailoring my approach to the individual, resulting in a positive view of the company and its products.