Becky Murphy Email and Phone Number
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Experienced Human Resources Manager with a demonstrated history of working in the telecommunications industry. Skilled in Sales, Management, Account Management, Direct Sales, and Customer Experience. Strong research professional graduated from Western Governors University.
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Associate Director- Employee RelationsAt&T Jul 2021 - Present -
Human Resource Performance ManagerAt&T Jan 2011 - Jun 2021• Analyze performance-related data and discipline data to prepare required reports along with identifying behavioral trends • Prepare or maintain employment records related to events such as discipline and termination for labor grievances with the CWA, Unemployment and Legal. • Investigate cases that are identified as Code of Business Conduct cases.• Collaborate with Sales Integrity and Asset Protection for Large Scale Investigations.• Participate with cross group investigations with EEO, Ethics, and Asset Protection• Collaborate with Employee Relations Manager on various employee cases and other employee issues.• Manage execution of timely discipline to confirm Summit confirmation. • Administrator of Personnel Development Tracking System and My Coach -train on usage of system and troubleshoot, repair case issues and case cleanup.• Collaborate with Human Resource Business Partners on executing development and training on Career Profile and Advancement. • Subject matter expert on a variety of systems used by sales in Retail, Mobile Retail, and In-Home Solutions. Systems to include OPUS, Telegence, Optical, GeoTab. Oracle Field Cloud Services, Quantum Metric, Tea Leaf, MyTime and many more.
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Regional Operations ManagerAt&T Mobility Oct 2006 - Dec 2010Greater Philadelphia Area• Subject Matter Expert for retail operations tools to include but not limited to Traffic Counter, Scheduling Tool, My Time, Fizz back CFT, Audits, Telegence, and SSR Tools and Program.• Identify and implement new hire onboarding ,debit card distribution and COU devices• Reviewed and navigated new hires throughout the new hire process and training.• Established scheduling, enrollment, and reporting on market training completion.• Implemented mock audits and back end procedures.• Manage and develop staff of three, assigning specific duties within geographic area to assist managers strengthen back office and overall operations within the location. • Project Manager for the Northeast Region SRR Program.
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Area Retail Sales ManagerCingular Wireless Aug 2004 - Sep 2006• Responsible for overall retail leadership for assigned retail territory in the HARLY market (Harrisburg, Allentown, Reading, Lancaster, York)• Led retail team in obtaining/exceeding sales and service through ongoing training along with effective merchandising of accessories, equipment and collateral.• Developed retail location management team to effectively plan and manage sales and service teams, driving to achieve the company sales and service strategy. • Organized monthly manager meetings to review sales results and establish sales plan for the new month.• Review operational records and reports to project sales and determine potential learning opportunities. • Directed 10 locations with a staff of 71 employees, 52 non-management and 19 management employees• Resolve customer complaints regarding sales and service -
Store ManagerCingular Wireless Aug 2000 - Aug 2004Harrisburg/Allentown/Reading/Lancaster/York• Member of an elite team in establishing the setup of the new cellular system in the HARLY market• Surveying area for retail locations, recruiting and training new hires.• Spearheaded testing of Mobile to Mobile with Marketing for the HARLY region.• Directed overall management store operations including delivery of monthly sales and service objectives• Developed and coached retail personnel to meet and or exceed sales and service objectives.• Shared responsibility in the opening of new HARLY locations in established time frame and training new management and retail staff.
Becky Murphy Skills
Becky Murphy Education Details
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Business Administration And Management, General -
Master Of Business Administration (Mba)
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Business Management
Frequently Asked Questions about Becky Murphy
What company does Becky Murphy work for?
Becky Murphy works for At&t
What is Becky Murphy's role at the current company?
Becky Murphy's current role is Associate Director- Employee Relations at AT&T.
What is Becky Murphy's email address?
Becky Murphy's email address is becky.murphy@att.eu
What is Becky Murphy's direct phone number?
Becky Murphy's direct phone number is +171720*****
What schools did Becky Murphy attend?
Becky Murphy attended Western Governors University, Western Governors University, Saint Joseph's University.
What are some of Becky Murphy's interests?
Becky Murphy has interest in P&g Everyday, Prim Salon, Sports Promoter, Llc, Recipes From Heaven, Inc, Jack Korpela, Life And Legacies, Community, Murphy's Mercantile And Co.
What skills is Becky Murphy known for?
Becky Murphy has skills like Telecommunications, Wireless, Sales Operations, Direct Sales, Mobile Devices, Solution Selling, Sales Management, Account Management, Customer Satisfaction, Customer Retention, Customer Experience, Sales Process.
Who are Becky Murphy's colleagues?
Becky Murphy's colleagues are Claudius Lebi, Anthony Mahieu, Athukuri Dileep Raju, Richard Fawson, Akram Mohammed, Kalyndula Daigre, Darryl Welton.
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