• To drive the continuous improvement of the quality of provision across 8 partner organisations and the Apprenticeship Department, in line with the requirements of Estyn and the Welsh Government.• Develop, implement and manage quality policies and procedures to ensure that the quality assurance and standards are achieved.• Undertake graded observations and provide support for staff when improvements are needed.• Assist with the internal inspection and self-assessment… Show more • To drive the continuous improvement of the quality of provision across 8 partner organisations and the Apprenticeship Department, in line with the requirements of Estyn and the Welsh Government.• Develop, implement and manage quality policies and procedures to ensure that the quality assurance and standards are achieved.• Undertake graded observations and provide support for staff when improvements are needed.• Assist with the internal inspection and self-assessment process.• Monitor performance by gathering data and provide statistical reports to the Senior Management Team.• Identify staff training needs and then devise and deliver staff training to tutors and assessors.• Digital Literacy lead and Practitioner• Source external training as required, to meet the needs of the business.• Ensure training targets are met and maintained in accordance with current legislation.• Develop and maintain personal development plans for staff.• Support and provide guidance on Awarding Body and industry best practice.• Maintain own personal development in relation to training and the WBL industry.• Support the internal verification team and process, introducing improvements to systems and procedures.• Represent ITEC at external meetings such as NTFW and WG events.• Conduct audits of internal and external processes.• Chair IQA standardisation meetings.• Chair partner development days. Show less

Devised and implemented a quality framework to cover all quality assurance activities, including but not limited to; peer observations of assessors and training team, learner and employer evaluations, internal audits and staff development days.Lead verifier for the Assessment and Quality Assurance Awards.Internal auditor for WBL and sub-contractor organisations.Prepared and delivered training to internal staff and consortium members (CPD).Evaluating learner and employer… Show more Devised and implemented a quality framework to cover all quality assurance activities, including but not limited to; peer observations of assessors and training team, learner and employer evaluations, internal audits and staff development days.Lead verifier for the Assessment and Quality Assurance Awards.Internal auditor for WBL and sub-contractor organisations.Prepared and delivered training to internal staff and consortium members (CPD).Evaluating learner and employer satisfaction.Organising External Moderator visits with external Awarding Bodies including City and Guilds, OCR, and EDI.Leading a working group on ESDGC for the WBL Consortium.Overseeing the quality of Health and Safety for WBL. (IOSH qualified)Contributed to writing the annual Self-Assessment report (SAR).Contributed to meeting the targets set in the Quality Development Plan (QDP).Compiled reports for both internal and external stakeholders, using quantitative data derived from the Welsh Government database.Chaired sector meetings with college faculty staff. Show less

• Led a team of assessors/training co-ordinators and administration staff.• Devised and implemented the quality cycle to cover all quality assurance activities.• Planned the delivery of apprenticeship programmes in line with WG funding requirements and budgets.• Developed and implemented learner and employer surveys for the team.• Evaluated all learner and employer surveys for the team.• Acted upon any negative feedback from surveys.• Chaired quarterly quality meetings… Show more • Led a team of assessors/training co-ordinators and administration staff.• Devised and implemented the quality cycle to cover all quality assurance activities.• Planned the delivery of apprenticeship programmes in line with WG funding requirements and budgets.• Developed and implemented learner and employer surveys for the team.• Evaluated all learner and employer surveys for the team.• Acted upon any negative feedback from surveys.• Chaired quarterly quality meetings and reported on successes.• Monitored apprenticeship achievements and reported these monthly to the management team.• Chaired sector meetings with college faculty staff.• Prepared and delivered training to team members (CPD).• Contributed to writing the Self-Assessment report (SAR).• Contributed to meeting the targets set in the Quality Development Plan (QDP).• Prepared the team for the Estyn Inspection in 2006.• Conducted peer observations of assessors and training team.• Lead verifier for the TAQA awards, developing both assessors and verifiers.• Quality assured all of health and safety vetting and monitoring documentation.• Audited WG funding paperwork. Show less

• Assessor and internal verifier for apprenticeships in Business Administration, Customer Service and Assessor and Verifier awards.• Chaired standardisation meetings.• Prepared for and arranged External Verifier visits.• Trained new members of the team.

Professional trainer for new and existing assessors and internal verifiers. Designed and delivered all in house training for assessors and internal verifiers.Researched and promoted best practice across the organisation.Evaluated all in house training.Part of the internal inspection team.