Dr. Becky Roberts, Ed.D, Mha, Lssgb Email & Phone Number

Ruther Glen, Va, Us

Fredericksburg, Virginia, United States

• Analyze data to develop and execute strategic action plans to drive performance improvement in two health system care centers and three health system emergency departments.• Collect and analyze data to monitor the success of performance improvement action plans to make necessary adjustments to ensure action plan success.• Develop and deliver skills lab training to nurse leaders, physician leaders, physicians, and frontline clinical associates.• Coach nurse leaders, physician… Show more • Analyze data to develop and execute strategic action plans to drive performance improvement in two health system care centers and three health system emergency departments.• Collect and analyze data to monitor the success of performance improvement action plans to make necessary adjustments to ensure action plan success.• Develop and deliver skills lab training to nurse leaders, physician leaders, physicians, and frontline clinical associates.• Coach nurse leaders, physician leaders, physicians, and frontline clinical associates on patient experience best practices. Show less

Richmond, Virginia, United States

• Guided practice leadership in the development of strategic action plans to drive performance improvement.• Supported practice leadership in the review of workflows to make process improvements to meet established HEDIS measures and ensure quality patient care. • Identified patients who were high risk, high cost, and/or high ER utilizers to assist practice leadership with creating interventions that resulted in better patient care and better patient outcomes, while decreasing insurance… Show more • Guided practice leadership in the development of strategic action plans to drive performance improvement.• Supported practice leadership in the review of workflows to make process improvements to meet established HEDIS measures and ensure quality patient care. • Identified patients who were high risk, high cost, and/or high ER utilizers to assist practice leadership with creating interventions that resulted in better patient care and better patient outcomes, while decreasing insurance costs. Show less

Richmond, Virginia, United States

• Developed and executed operational processes that eliminated inefficiencies and increased productivity.• Managed all departmental projects to include the development of a new master’s degree program.• Created, implemented, and maintained departmental policies and procedures.

Richmond, Virginia, United States

• Assisted leadership with the management of the operational budget.• Learned and worked in all areas of the student services department.• Managed the accommodation testing program.• Managed departmental work study needs, allocation, and budget.

Richmond, Virginia, United States

• Developed, executed, and managed educational programming as required by the federal government and accrediting bodies.• Served as the Title IX Coordinator and ensured all Title IX laws were in place and followed.• Ensured students complied with all necessary requirements to care for patients in all Bon Secours Mercy Health System Richmond Hospitals, to include immunizations, annual learning requirements, CPR certification, and background checks.

Richmond, Virginia, United States

• Developed, executed, and managed the clinical simulation process manual.• Managed American Heart Association certification renewals for Bon Secours Mercy Health System.• Provided administrative support to the Dean of Clinical Simulation.

Fredericksburg, Virginia, United States

• Created, implemented, and managed the Patient Centered Medical Home program.• Completed all insurance prior-authorizations for all physicians of the practice.• Served as back-up medical assistant for all physicians of the practice.

Master'S Degree, Health/Health Care Administration/Management, 3.9

Bachelor Of Arts (B.A.), Communication, General, 3.0

Doctor Of Education - Edd, Business Administration And Management, General, 4.0

Post Master'S Certificate, Leadership And Accountability, 4.0

Post Master'S Certficiate, Performance Improvement, 4.0