Becky Seib

Becky Seib Email and Phone Number

Specialist, Consumer Experience- Service Excellence @ Ascension
st. louis, missouri, united states
Becky Seib's Location
St Louis, Missouri, United States, United States
About Becky Seib

I am lover of new experiences and knowledge - taking that and developing others or developing new ideas, and building relationships. It all started with two degrees in Education. I have vast experience in building business and employee strategies by utilizing insights to understand growth opportunities in performance. I am goal oriented, a quick learner, reliable, a highly organized team player, and have excellent communication and relationship building skills with both internal and external partners. As a result of my strong interpersonal skills, I have had the opportunity to develop and implement processes and procedures to identify underperformance throughout my career, which ultimately had a negative impact on a customer's experience. I am passionate about fostering a culture of service excellence.

Becky Seib's Current Company Details
Ascension

Ascension

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Specialist, Consumer Experience- Service Excellence
st. louis, missouri, united states
Website:
ascension.org
Employees:
57087
Becky Seib Work Experience Details
  • Ascension
    Program Specialist
    Ascension May 2023 - Present
    St Louis, Missouri, United States
    Support large-scale projects and initiatives related to consumer and patient experience, collaborate and engage various stakeholders, and manage granular details, balancing both speed and quality. Lead the associate advisory panel initiative by understanding associate and consumer behaviors and experiences - through conversation, listening and discovery - in order to identify gaps in and needs (technology, tools, training and/or processes) to deliver excellent experiences. Collect, analyze and interpret data to ensure actions drive results.
  • Enterprise Fleet Management
    Talent Acquisition Specialist
    Enterprise Fleet Management Nov 2021 - May 2023
    Manage the recruitment and hiring process for departments in local and remote markets. Evaluate and implement proactive recruiting strategies with internal and external referral sources. Collaborate with management to develop and implement recruiting strategies. Develop, execute, and measure outreach plans to drive optimal hiring results for females, minorities, veterans, and individuals with disabilities. Coach and train hiring managers on hiring and selection process, interviewing skills and best recruiting practices. Manage and maintain applicant tracking process, including creating and analyzing reporting.
  • Enterprise
    National Service Department Roadside Supervisor
    Enterprise Jul 2018 - Nov 2021
    Manage a team of 12+ coordinators in assenting clients with Roadside needs. Act as a point of contact and maintain strong relationships with Enterprise clients and business lines. Research and strategize plan of action for customer service in various regions. Perform problem solving for challenging roadside situations as they arise. Empower employees to challenge processes and provide feedback to better serve the clients. Produce performance data for employee development as well as plan, coordinate and facilitate training for employees in a virtual environment. Analyze business needs and trends and implement process change as needed to improve client and vendor experience.
  • Enterprise
    Senior Vehicle Acquisition Coordinator
    Enterprise Oct 2017 - Jul 2018
  • Enterprise
    Vehicle Acquisition Coordinator
    Enterprise Jun 2015 - Oct 2017
    Support fleet management regions to assist in daily administrative duties, organization, and strategy for securing fleet vehicles. Closely build relationships with all our Fleet Management departments. Actively negotiate cost savings opportunities. Maintain frequent calls with my territories to keep the foundation of our communication strong and up to date of new training developments, opportunities, as well as updates pertaining to their area. Partner with management and other senior leaders to streamline our training processes and utilize my knowledge and leadership skills to coach and assist my peers.
  • Epic Hospitality Llc
    General Manager
    Epic Hospitality Llc Dec 2011 - Jun 2015
    St Louis, Missouri, United States
    Achieve restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; implementing production, productivity, quality, and customer service standards; resolving problems, determining system improvements, and implementing change. Manage the company’s financial records to ensure stability of expenditure and record financial transactions, manage bank statements, and manage payroll using QuickBooks, Microsoft Excel, and Word programs. Accomplish restaurant human resource objectives by selecting, training, assigning, scheduling, rewarding and disciplining employees; communicating job expectations, monitoring, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

Becky Seib Education Details

Frequently Asked Questions about Becky Seib

What company does Becky Seib work for?

Becky Seib works for Ascension

What is Becky Seib's role at the current company?

Becky Seib's current role is Specialist, Consumer Experience- Service Excellence.

What schools did Becky Seib attend?

Becky Seib attended Slippery Rock University Of Pennsylvania.

Who are Becky Seib's colleagues?

Becky Seib's colleagues are Cassondra Maria, Carmella Holloway, Makhia Fowlkes, Derek Moffitt, Katheryn Stearnes, Alexandra L., Shineka Chestnut.

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