•Hire, coach and counsel team members to build high performing team culture•Manage annual performance and compensation reviews, employee development and career growth•Partner with cross-team organizational leadership to resolve client escalations•Lead Affordable Care Act project management •Define and develop SOC I controls and partner with external vendor on SOC Audits

Senior Delivery Manager, Workday (4/2014–1/2018)•Advised and educated client teams on Workday process and functionality for Advanced Compensation and Talent•Envisioned and sold new solution offerings for operational support services•Consulted on tenant setup, proposed enhancement and optimization opportunities, and provided project management support•Evolved, documented, and maintained internal Point of View (PoV) / best practices for efficient Workday operations•Managed configuration and testing of PoV tenants•Maintained SOWs, responded to RFPs, and priced solutionsSenior Delivery Manager, Talent Operations (1/2013–3/2014)•Managed internal and client projects, invoice reconciliation, and vendor relationships•Created dashboards to convey facts and data resulting in improved business focus and results•Ensured knowledge sharing and repeatability of key processes•Led Capacity Planning/Resource Management efforts, including evaluating pipeline schedules and skill set needsSenior Delivery Manager, Talent Projects Portfolio Leader (1/2009-12/2012)•People management for 25 individuals responsible for implementations, upgrades, and change requests across compensation, performance management, and learning administration•Successfully delivered 30+ projects on time, on budget, and with high client satisfaction across various products and Fortune 500 clients•Owned PMO oversight, implementation process and standards, issue escalation and resolution•Planned project capacity, recruited and staffed team•Partnered with sales on RFP responses, SOWs, deal models, due diligence, and client demonstrations•Partnered with CompLink Product Team to influence product roadmap, system enhancements, and defect resolutions•Developed on-boarding and training curriculum for new colleaguesDelivery Manager (2/2006-12/2008)•Successfully managed multiple end-end implementations and ongoing compensation cycles leading to broader overall responsibilities

Retained by diverse industry clients to manage human resource implementation projects and process redesign•Led complex HRMS and Compensation full life-cycle implementations for multiple Fortune 500 clients to successful delivery on time, on budget, and with high client satisfaction•Provided SME experience and hands on expertise for requirements, design, development, testing, and solution delivery•Functioned as Requirements Lead and Project Manager for global Workscape Compensation implementation for IBM worldwide•Provided client relationship management and project status reporting•Recognized as internal compensation implementation expert

Managed daily support of internal HRMS systems and implementation of new corporate wide PeopleSoft HRMS•Created and successfully presented business case for global implementation of new corporate wide PeopleSoft HRMS to Senior VP HR•Provided SME experience and hands on expertise for requirements, design, development, testing, and solution delivery•Managed internal HRMS team of 3, and provided daily issue and ticket management resolution•Progressed from HRMS Analyst to HRMS Manager

PeopleSoft HRMS specialist for full life-cycle implementation management of compensation, HRMS, and payroll systems•Led complex PeopleSoft HRMS and Payroll full life-cycle implementations for multiple Fortune 500 clients to successful delivery on time, on budget, and with high client satisfaction•Provided SME experience and hands on expertise for requirements, design, development, testing, and solution delivery•Progressed from programmer/analyst to team lead to project manager

Led all aspects of home mortgages from origination to close