➤ Successfully delivering high-quality customer service via email, phone, or in person to ensure a high level of service.➤ Organizing documents for Board meetings, responding to inquiries, and disseminating information to the Board.➤ Ensuring new team members have the materials needed to be successful and evaluating productivity to facilitate goals.➤ Continuously responding to special requests from clients with unique needs and following up to ensure satisfaction.➤ Strategically facilitating communication of company or division-wide initiatives, events, and employee recognitions.➤ Managing schedules, organizing functions, and overseeing operations to facilitate smooth administrative processes.➤ Collaborating with corporate attorneys and members of the Board as well as bankers/investors to streamline operations.➤ Spearheading the sorting/filing procedures for all important documents to ensure an organized and clean environment.➤ Coordinating travel arrangements, sending appointment reminders, investigating staff issues, and prioritizing inquiries.➤ Planning/executing company events, monthly luncheons, functional meetings, and presentation/project development.

➤ Managed accounts payable processes, employee expense reimbursement activities, and payroll processing procedures.➤ Streamlined special projects related to accounting and operational due diligence, document storage, and digital files.➤ Efficiently composed and proofread business memos, letters, or reports to ensure error-free communication efforts.➤ Designed procedures to increase the efficiency of administrative duties including filing and organizing records.➤ Efficiently validated financial information, reviewed operating budgets, and performed balance sheet reconciliations.➤ Audited transactions, prepared documentation, reviewed account trends, and resolved complex financial issues.➤ Reconciled general ledger activity and subsidiary accounts while contributing to the preparation of financial statements.➤ Developed and managed spreadsheets using Microsoft Excel and followed up with management to ensure accuracy.➤ Identified best practices and recommended improvements to business practices, processes, and control procedures.➤ Performed analytical tests on bi-weekly payroll and general ledger entries to improve accuracy of financial statements.