Receptionist
CurrentAll around receptionist in front office department of Adina Apartment Hotel Coogee.Welcome guests warmly upon arrival and make sure their stay feels like a second home until a fond farewell. Offer suggestions and details about nearby attractions and amenities.Listen attentively and respond positively to guest inquiries, issues, and requests.Manage shifts focusing on guest experience, carrying out check-in/check-out procedures, handling cash and credit transactions, and collaborating with housekeeping and other team members to deliver best guest service. Assist with front office administrative duties, including room assignments, pre-arrival calls, catering reservations via various channels, invoicing, and more.