• Top 2% performer with a proven track record of developing strong working relationships with coworkers, customers, and executives.• Project Management Professional (PMP)• Diverse experience in IT, training, operations management, marketing, project management, sales, and customer service.• 7 years of management experience with 40 direct reports.• 8 successful go-lives, supporting classroom, online, and at-the-elbow training, command center, triaging build issues and break fixes, tracking changes, and lessons learned.• 12 Epic Certifications, Microsoft Office Suite (Visio, Word, Excel, Outlook, PowerPoint, Publisher, Teams, Skype), Epic, Service Now, CVPACS, GoTo Meeting, Webex, SAP, Orion, CCW, Microsoft Project, Matrics, eSite, MLS, Staff Suite, SalesForce, Jira, and Top Producer CRM.
Listed skills include Training, Customer Service, Recruiting, Management, and 21 others.