Becky Chanice Dushime Email & Phone Number

Ottawa, On, Ca

Ottawa, Ontario, Canada

• Responsible for responding to and providing timely and efficient resolutions to client telephone, email and online chat inquires, in both French and English• Contribute to the overall success of the client services team through the achievement of departmental goals, policy and procedure compliance and by meeting or exceeding service level agreement• Supporting financial consultant with their daily inquiry such as updating profiles; KYC update restriction; and NAAF forms• Maintain accurate and up-to date customer records, order histories and other relevant information in the company’s database

Ottawa, Ontario, Canada

-respond to customer inquiries-handle and resolve customer complaints- help out clients with their cards, payments ,and other inquires…- Coordinated with management and other departments to set up meetings

Ottawa, Ontario, Canada

• Demonstrated outstanding customer service skills while assisting clients with purchases• Exceeded monthly quotas by 10% while maintaining quality of service in a fast paced environment• Monitored inventory levels on a regular basis and ordered supplies to ensure adequate stock

Ottawa, Ontario, Canada

• Going door to door inviting people to support a child for a dollar a day• Gather credit information from the customer in order to support the child• Report to the manager how many clients you were able to get

Kenya

• Provides account services to customers by receiving deposits and loan payments• Records transactions in person or on telephone; referring to other bank services• Records transactions by logging cashier’s check, traveler’s checks, and other special services• Contributes to team effort by accomplishing related results as needed