Becky Garrett Email & Phone Number

Raleigh-Durham, North Carolina Area

- Established Agile Center of Excellence responsible for agile coaching and enablement for 200+ scrum teams- Spearheaded agile community from the ground up to include website, newsletters, podcasts, blog, open spaces and job aids from zero engagement to 250+ participants monthly- Boosted internal NPS by 145% over 2 years- Increased leadership confidence in agile delivery through real-time reporting of OKRs and various agility metrics - Developed Bridge the Gap agile training curriculum resulting in 60% increase in teams' understanding of agility beyond scrum

Raleigh-Durham, North Carolina Area

• Serve as agile coach for multiple scrum teams as well as business SMEs working to change the culture to a more agile mindset• Mentor product owners, introducing agile practices, user story documentation, prioritization, vertical slicing, and product owner responsibilities on scrum teams• Facilitate agile community of practice by leading cross-functional team discussions to identify areas for improvement, apply tools/strategies to suggest a resolution, work through proper channels to introduce to the team, work with the teams to assist in adopting best practices as agreed upon by the larger group.• Streamline mixing of methodologies (scrum interfacing with waterfall), particularly with third party vendor development, to maximize delivered business value with minimal effort

• Contribute to successful transition for development and QA teams from pre-merger application development and processes to post-merger functions including: o Facilitate process transition from scrum to kanban methodology o Organize training for development staff on new architecture, framework and coding best practices o Coordinate training for testing staff on new application, test case management tools and test case documentation practices• Use Lean initiatives to document the Value Stream Map to identify overhead and waste caused by inefficient processes

• Manage a distributed team of 20+ Developers, DBAs, Quality Analysts, Business Analysts, Product Managers working toward common goals and achieving uncommon results• Complete all aspects of project and release management from formulation of the product roadmap through design and development as well as deployment to production and post-production support; requires coordination with representatives from Support, Implementations, eLearning, User Documentation, Application Deployment, and Database Operations teams to facilitate the successful release to clients• Establish balanced quarterly release cycle for a SaaS product with releases containing both new feature development as well as fixes for client reported issues; resulting in minimal hotfix interruptions and client stability• Organize various cross-functional teams to translate business strategy and product vision for target market into a defined and prioritized product roadmap and release backlog as well as provide a clear escalation process for critical issues• Work with third party vendors to enhance product functionality (build vs buy decisions) as well as contract temporary resources to enhance the existing staff

• Define and Facilitate transition of SDLC from waterfall to scrum including:o Serve as Agile Coach introducing scrum concepts of backlogs, velocity, burndowns and clearly defined Definition of Doneo Selection and customization of Team Foundation Server 2010 Scrum Templates for streamlined workflowso Cross-product QA workgroup defining defect tracking process that allows for iterative manual testing near-parallel with development, with reduced overhead in bug trackingo Cross-product Developer workgroup define code review tracking processo Cross-product requirements definition process including Scope and Objective documentation from the Product Owner, Business Requirements and Functional Design as part of the User Story and Acceptance Criteria breakdowns as well as appropriate application for each document typeo Documentation of SOP including configuration management, internal development and qa processes, TFS states diagrams and workflow definitions• Manage project schedules and release content to consistently deliver all commitments on schedule• Lead a team of business analysts and product owners including project assignment and performance evaluations • Gather business requirements from various sources including internal and external clients in addition to regulatory and legislative requirements • Document requirements in the form of user stories with clearly defined acceptance criteria• Facilitate backlog grooming sessions with multiple scrum teams to perform story point estimation, task breakdown and ensure that all team members have a clear and accurate understanding of all work involved. • Serve as Scrum Master for multiple scrum teams facilitating daily standups, removing impediments, tracking capacity and burndown of commitments, as well as average and projected velocity• Provide product demos and feature training as needed for Client Account Managers, Implementation Consultants, Support as well as internal clients.

Responsibility within the Canopy Care Management Product increased to include all phases of the SDLC from Requirements to Support. I manage all of the projects of the development team with 100% of development, testing and level 3 support done by an offshore team in Bangalore. Our team follows SCRUM and has been successful even though we have a distributed environment.Responsibility within the MyWay product included management of a new Bangalore development team and their introduction to the Program Management Office at Allscripts.

Continued work on the Canopy Care Management Product. - provide strong leadership of the team throughout changes in methodologies, tools, feature development and team dynamics- establish successful offshore development and test teams- travel to India for onsite training - standardize testing practices through documentation and process changes across distributed project teams- establish ongoing peer training and skills development for the test team to reduce specialization of the team and balance work load among team members- migration from waterfall SDLC to agile development by working with project managers, requirements analysts and development team to implement sweeping change in release planning, documentation and processes

Promoted to QA Lead for the Canopy Care Management Product

Maintained job responsibilities throughout A4's acquisition of Canopy Systems.