Rebecca Johnson Email & Phone Number

Twinsburg, Ohio

Twinsburg, Ohio, United States

Twinsburg, Ohio

Creating reports with SSRS, Tableau and Crystal ReportsUtilizing Visual Studio for version control and SSRS development.Working with Clinical, IT, CallCenter and other departments to create discrepancy, client, performance and similar reports.

Oakwood Village, Oh

• Developed, compiled, tested and maintained >15 MS Access databases to handle specific jobs, such as tracking orders and commissions, storing and retrieving Therapist and Driver visits with patients and controlling external purchasing.• Corrected workflow issues with Electronic Medical and Health Records in GFI Faxmaker, Mestamed or Onbase• Proactively monitored tickets for trends and notified management if found• Monitored SQL Server jobs for performance issues and scheduled batch jobs • Created Just-in-time training when misunderstandings or issues were found through support ticket trending• Maintained and developed MS Access databases • Consulted with customers about design and maintenance of Brightree, Onbase and MS Access databases• Observed functionality of databases when troubleshooting• Worked with diagnosis-related codes and insurance-related requirements when creating VBA scripts.• Wrote and maintained knowledgebase articles and instructions• Created daily, weekly, monthly and ad-hoc performance and trending reports for management• Handled Level 1 & 2 customer Helpdesk issues in a timely fashion using Spiceworks application.

North Perry, Oh

• Established an official Disaster Recovery Plan after methodically researching procedures, standards and conferring with experts • Troubleshot corrupted database using SQL and Enterprise Manager• Accessed and documented the Oracle database quality records management process• Contributed to on-call emergency planning rotation • Test programs within LIMS (laboratory information management system), correct errors and make necessary modifications.• Review procedures in LIMS database management system manuals for making changes to database based on end user input.• Executed daily maintenance operations of LIMS database and OVMS OS.• Developed LIMS and OVMS disaster recovery documentation. • Efficiently maintained backup tapes and archive files • Helped and trained section personnel with computer problems or projects

North Perry, Oh

•Investigated, peer-checked and documented cause analyses on human performance, mechanical and software issues. Investigated on two root cause analysis teams.•Pursued safety concerns and monitored progress, taking action when stalled.•Coached site management, peers and workers on industry best practices concerning control of chemicals and waste.•Collaborated with coworkers in getting chemicals evaluated for use and storage.•Independently verified chemical and waste procedure adherence and facilitated problem solving.•Helped and trained section personnel with computer problems or projects.

Oak Harbor, Oh

• Initiated design of multiple MS Access/VB databases to support projects and make departments and offices more productive • Coordinated and compelled plant system teams to eliminate unnecessary work and paperwork using Primavera P3• Organized productive dinner meetings for upper management, took accurate minutes and annotations, communicated results and created reports for meetings• Designed and trained others to maintain performance indicators for the Engineering department• Maintained plant-wide performance indicators showing extrapolated work-down curves

Toledo, Oh

• Created databases to resolve asset management discrepancies and to create customized user installation packages• Installed software and customized computers for 800 users at three facilities• Initiated and enhanced procedures and technical manuals using self and peer checking techniques• Created and maintained technical manuals for installations and NT servers.• Initiated practical process flowcharts with ABC Flowcharter to help solve ineffective office processes • Researched and substantiated issues with billing, asset tracking and licensing for resolution with customer • Coordinated 1500 computer hardware and software installations nationwide using MS Project, including product shipment, creation of personalized installation manuals and manpower

Computer Programming, Specific Applications, Pass

Nuclear/Nuclear Power Technology/Technician, Pass

Activities and Societies: FE WINProfessional: Building an Environment of Trust, Coaching for Improvement, Managing Talented People.

Courses, Computer Programming, Specific Applications, Pass

Computer Programming, Specific Applications, 4.0

Computer Programming, Specific Applications, Pass

https://www.linkedin.com/company/mindiq

Computer Programming, Specific Applications, Pass

Ba, Chemistry

Pre-College