Becky Kim Email & Phone Number

Sunnyvale, Ca, Us

Sunnyvale, Ca, Us

Develop and manage all support content related to consumer and enterprise job products, the job seeker experience, and marketplace transformation in our knowledge base. Collaborate with cross-functional teams, including product, support, and translation, to ensure the accuracy and timeliness of technical content on a global scale. Utilize analytics to measure the success of technical content and make data-driven decisions for content audits.

Los Alamitos, California, Us

Wrote and published content for customer self-help tools, such as FAQs, guided assistance modules, and user's guides. Worked collaboratively with technical editors, translators, and advanced product support to publish accurate content on a timely basis. Tested products to transform complex information into simplified content for users while following style guidelines.Wins: Created and streamlined localization process to decrease support calls and tickets in other countries. Acted as a coach to help train new employees.

Pasadena, California, Us

Proofread and edited materials to ensure content was grammatically accurate and properly conveyed. Fact-checked content to guarantee that all information was correct and consistent with other materials. Ensured all content followed Chicago Manual of Style and eCivis formatting rules. Published content under tight daily and weekly deadlines while achieving continuous performance goals. Wins: Consistently succeeded monthly KPIs.

Costa Mesa, Ca, Us

Edited and reviewed web content for style, SEO keywords, and grammatical errors for over 80 websites. Managed over 10 freelance writers to ensure content was published on time. Managed all aspects of print and email newsletters and worked with freelance designers in creating videos, newsletters, and infographics.Edited book materials for spelling, grammatical errors, and style consistency and proofread books in various stages of production to ensure corrections were made. Wrote engaging and law-specific blogs featuring our books. Edited marketing copy for notification correspondence and prepared promotional flyers. Wins: Worked with an engineer to design a new content management system that would allow all writers to log in and automatically publish their article on the corresponding client's website. Created new billing structure for content. Helped with SEO on top of content management.

Irvine, Ca, Us

Wrote and edited high-quality web content, blogs, articles, and press releases. Managed social media writing for all clients on various platforms. Wrote content with SEO keywords while maintaining a natural voice.