• Business, Sales, and Operational Consulting Services.• Increased sales for client by 146%, with average monthly sales increase of 20%.• Recruited, trained, mentored, coached, and performance managed client’s sales staff of ~40+ agents and supervisors for 11 months. • Built sales dashboards and reports for individual and team performance KPI’s for client.• Developed and implemented sales playbook with selling strategies for client.

• Recognized by CIO, 2 VPs, and Director for performance, contribution, and deliverables. • Interpreted business requirements, outlined technical requirements, and estimated level of effort for 40-plus new development requests across 21 different development teams. • Communicated challenges, roadblocks, timelines, progress, and prioritization to executives and leadership. • Compiled reporting and analysis of end-user application performance, and regularly recommended content, functionality, and delivery changes to 14 end-user application development teams. • Identified gaps and opportunities in buy flows, impacting sales, conversion rates, and user experience. • Served as subject matter expert for 11 different third-party developer teams and ten internal developer teams on API integrations.• Functional title: Senior Consultant, IT

• Created Connected Systems to close a large gap in cross-departmental communication, collaboration, and execution for all Marketing-driven initiatives across 11 IT departments.• Managed Connected Systems for new sales and marketing initiatives, products, and pricing changes. • Leveraged by direct and indirect executives for versatile subject matter expertise. IE: Project Management of Sales Enablement, Cross-functional Integrations and more. • Collaborative development and execution of go-to-market strategies with product, pricing, and marketing teams. • Communicated challenges, roadblocks, timelines, progress, and prioritization to executives and leadership. • Executed complex work streams that supported business development with partners (API developments, onboarding new partners, and system improvements). • Served as product owner of API and WINSales, including decision-maker for enhancements, timeline, and development prioritization. • Developed all training material, user guides, and how-to videos for WINSales 2.0 across six user types.• Functioned as SME during live trainings, launch, system requirements, and post-launch support, with multiple sessions across 750-plus users. • Compiled reporting and analysis of end-user application performance, recommended content, functionality, and delivery changes regularly to 14 end-user application development teams.• Redesigned WINSales POS and relaunched WINSales 2.0 on new platform. • Functional Title: Senior Consultant, Marketing

• Grew sales for B2C and B2B through assigned third-party sales vendors. • Built new revenue streams with underperforming B2B partner that resulted in 540% YoY growth.• Exceeded B2C 100% quota 7 times. • Relationship Management from all levels, including C level, of 6 National Partners. • Engaged in strategic planning to reach sales growth goals of assigned vendors, including QBR preparation and delivery. • Developed and proposed 36-plus incentive contests to increase agent mindshare and drive sales. • Collaborated with assigned partners to drive sales penetration, including strategic planning for revenue growth and performance measurement and tracking. • Led regularly scheduled meetings with executives and managers to discuss progress and performance to target, potential roadblocks, and additional sales strategies to reach targets. • Secured 3 new distribution channels throughout the Windstream footprint. • Established and maintained communication and working relationships with partner executives and managers. • Worked internally, engaging cross-functionally with internal stakeholders on various matters, including issue resolution. • Leveraged by direct and indirect executives for versatile subject matter expertise.

• Recruited by VP of Sales for National Sales Manager role.• Created and executed sales contest with Channel Partners; Goals- drive incremental adds, increase pipeline revenue, maintain pipeline quality, & close sales; Results- 93% increase in sales, 17% increased install rate, reduced At-Risk pipeline 6%. • Managed a team of 7 employees from senior consultants to analysts.• Developed and executed go-to-market strategies with product, pricing, systems, and marketing teams.• Cross-functional collaboration with sales, marketing, account management, product, pricing, compensation, and legal. • Conducted annual performance reviews, quarterly goal-setting, tracking of goal progress, and career progression. • Identified 8 manual inefficiencies and developed process improvements, such as Partner Portal, escalation forms with automation, and user ID management.• Executed work streams that supported business development with master agents, API developments, onboarding new master agents and partners under master agent, and system improvements.• Functional Title: Manager, Marketing

• Annual performance review quote from Managing Director: “Becky was the most dedicated, productive, and strategic minded analyst/consultant that I've ever managed. She never missed deadlines, her work was accurate, and she drove strategy without having to seek a high level of guidance from her superiors. She had complete ownership of her channels, and she established a fantastic rapport with front line agents and management teams. Becky understands our business, and has consistently showed the ability to problem solve when we have faced obstacles in product, pricing, promo, process launches.”• Identified new sales distribution opportunity, completed extensive analysis (distribution and cost), and presented recommendation to Finance and senior leadership; Resulted in a new sales channel with 85 incremental head counts and over 1,100 sales in the first 90 days.• Uncovered opportunity within an existing long-term Master Agent by adding new lines of distribution to drive incremental sales and revenue with 79 partners and approximately 12,300 sales in the first 14 months.• Leveraged by executives, leadership, and peers to provide consultative recommendations that were often used in making key business decisions (i.e., Led and launched a Tiger Team in GA that resulted in 1,027 incremental sales). • Provided consultation for strategic recommendations, data analysis, and policy and process definition to assigned sales channels. Mentored and guided sales managers and peers in relation to business unit functions, activities, and process development. • Developed written communication and other material needed to communicate results and information.• Utilized statistical tools as needed by business unit to derive unknown variables from known variables, select correct statistical technique to measure data, and interpret results from statistical data. • Functional Title: Consultant, Marketing

• Designed and Co-developed WINSales, industry-leading Strategic Sales Application; POS, CRM, KPI Metrics Dashboard, territory management, and reporting. Exceeded $1.1M incremental revenue growth within 12 months of launch.o 18.7% increase in new sales.o 17% increase in average installation rate YoY.o Led Sales demo & strategy discussion with Channel Partner Executives including C-Level & Territory Managers; resulted in 9 new dealers committed to leverage WINSales and shift mind-share to Windstreamo WINSales cut down new channel / partner integrations by ~90%, allowing for a faster time to market and increased sales. • Completed a full Market Analysis based on geographical distance factored in with population density and competitive analysis across Windstream’s entire Consumer Sales Footprint that is still continuously leveraged in making key business decisions in our 2019 Market Strategy. • Developed and executed end to end sales and onboarding playbook for frontline sales channels. • Communicated content that came from corporate groups to frontline sales teams. • Collaborated with frontline sales representatives and leadership to uncover gaps, gathered data and anecdotal feedback to measure impact, and provided recommendations on how to close gaps.• Functional Title: Senior Analyst, Marketing

• Led 13 direct reports, covering 5 verticals including new logo and existing accounts (SMB, Enterprise, Global/Commercial, SLED, and Federal) across the West Coast.• Top sales team to exceed quota two years in a row at 109% and 123%, respectively, receiving incentive trips to Puerto Rico and Virgin Islands.• Created a working environment conducive to individual growth, high performance, and yet challenging and rewarding; 12 sales reps with career advancement. • Accurately portrayed forecasts with less 5% variance.• Built comprehensive, well-targeted business plans and strategies for allocating resources and driving sales activities to achieve margin, while collaborating within HPE, field sales team, and key external channel partners to prioritize, facilitate, and direct the use of resources. • Continuously analyzed the size, shape and quality of pipeline, and overall win rates and win/loss ratios across the team. • Partnered with key Alliance and Channel Partners to generate pipeline and revenue through onsite sales blitzes.• Strategic planning with senior management, VP's, channel partners, colleagues, and marketing.• Collaborated with peers on up-sell initiatives, sales development programs, and demand generation; to increase contract value, sales efficiency, and revenue. • Provided direction and expertise to segment specific teams through cross-departmental initiatives to increase sales and pipeline. Drove increase in product mix, mindshare across BU’s and partners and market share attack initiatives. • Managed assigned territory, accounts, and team of employees, directing daily work activities, people recruitment, development, cost management, and direction-setting.• Evaluated employee performance against metrics and goals, introduced effective professional development courses and programs through weekly one-on-ones, and executed against performance.

• Exceeded quota at 143% to goal in 2nd half by co-driving $12M in Revenue from two key accounts/initiatives.• Exceeded sales quota reaching 127% of goal in 1st half. • Excellent communication skills to elicit, document, analyze, and validate client’s requirements in line with their business strategy and goals. • Negotiated profitable deals for future expansion opportunities based on the existing business to increase the company's footprint and revenue in storage.• Prepared and delivered high impact sales presentations to clients and partners. • Built Get Well Plans for BDM and Finance Manager that included the clients company overview, current and projected IT spend, business justification for requested discounts, and HPE's Get Well Plan; if we obtain requested discount how will HPE recover that initial investment into new/existing logos.• Acted as a trusted storage solutions advisor for the assigned accounts/territory. As well as liaison between clients and technical solution engineer teams, and between sales teams and pricing/quoting teams• Hunted for new business, nurtured opportunities through sales cycle from beginning to end. • Increased wallet share with existing base through consultative selling and providing solution sales proposals. • Strategic planning with colleagues, senior management, external partners, engineers, field sales teams, and end users.

• Troubleshoot technical issues with HP hardware and software on consumer computers.• Upsell and cross-sell customers with technical issues – hardware, software, and services.• 100% first call resolution.• 100% call compliance, QA audited.Selected Achievement:• Consistently ranked 1 out of 18 on Agent team sales ranking and 1 out of 65 on overall product line sales ranking. Winning #1 Agent prizes including 32” TV, Digital Camera, gift cards, and more. • Awarded $100 gift card for Exceptional Customer Satisfaction (CSAT).

• Managed the following departments simultaneously: Human Resources, Accounting, Invoicing, Claims, Maintenance, Cashier’s, Customer Service Desk, Cart Attendant’s, Customer Service Managers, People Greeter’s and Loss Prevention- managed between 75-100 employees, of which, 9-11 were Customer Service Managers and Department Managers. • Monitored and ensured areas of responsibility were in compliance with quality and safety standards, policies, procedures and company initiated directives. Ensured compliance of HR operations through regularly scheduled audits. • Exercised independent judgement of pre-defined policy & procedure to associates as well as customers. Provided resolutions in escalated situations.• Analyzed business reports; used the information to identify operational improvements at store level.• Audited accounting, invoicing, and claims management practices to minimize and deter high cost errors. • Analyzed transaction reports and resolved discrepancies.• Identified strengths, opportunities, weaknesses and trends in business. Established and executed against goals while communicating progress to upper management. • Handled budgetary requests and maintained financial balance.• Provided sales and customer service leadership to employees. • Evaluated employee performance, identified hiring and training needs, and executed against results.• Developed and guided new hires on policies, procedures, and best work practices.• Consistently exceeded sales goals, receiving profit sharing bonuses.• Monitoring inventory and ordering based on demand.• Began career with Walmart as cashier from 2002-2003, customer service manager from 2003-2005, Assistant Manager in training internship 2005-2006, Assistant Manager 2007-2009