Partial Claim Document Lead
Novad Management Consulting, Llc
Oklahoma City, Oklahoma Area
National loan servicing for loan programs held by Secretary of Housing and Urban DevelopmentOversee lender billing for security instruments not received within their compliance timelineOversee the accuracy of the missing documents reportAssist in the development of a new database from the user perspectiveAttend and occasionally lead meetings with upper management, all department supervisors, team members, contractors, and auditorsDevelop and implement new policies, procedures, and training manuals to ensure effective workflow, accuracy, and complianceTrain team members, hand out work assignments, and ensure my team is in complianceQC account files and completed team tasksCommunicate with and assist borrowers, lenders, realtors, title companies, contractors, and attorneys via email and over the phoneAudit security documentsPrepare and send executed legal packets for the purpose of obtaining surplus funds after foreclosure salesNotarize legal documentsWork directly alongside management for problem solving, compliance, special projects, and human resources