Becky Mcgill Johnson Email & Phone Number

La Pine, Or, Us

Portland, Oregon, Us

Respond to system-reported issues and related inquiries. Research and provide detailed analysis of issues. Liaise between business user and developer throughout troubleshooting. Define and document business requirements for requested enhancements. Execute acceptance testing of incident fixes and enhancements.• Fulfill business data requests by writing and executing SQL against Facets tables via Microsoft SSMS.• Document policy and standard operating procedures (SOPs), increasing efficiency.• Compile and report Medicaid Encounter extract data to business customers.• Use Azure DevOps to track work, including opening bugs, tasks and user stories.

Oakland, California, Us

Provided software release support, including planning, assessing, executing, and overseeing assigned releases delivered throughout the software development life cycle (SDLC). Collaborated with cross-functional teams (i.e., project management, development, software engineering, quality assurance, enterprise release management, and change management) to deliver release packages into operation environment throughout each phase. • Supported transition from data center to co-location data center. Collaborated with Quality Assurance and project managers on scheduling. Communicated with development leads to minimize impact on users.• Coordinated and led assigned releases’ go-live activities, delivering release packages within change window.• Documented release package changes using SAP Service Marketplace, ensuring adherence to change management procedures.• Developed and published scope-tracking dashboards, using Jira to communicate with stakeholders, including IT management, Business management, and Project Managers.• Created release playbook, utilizing MS Excel to track release tasks. Reduced risk to production system, ensuring smooth-running applications and timely customer claim processing.• Maintained and published release planning phase gate calendar.

Boston, Ma, Us

Completed analysis, requirements gathering, design specifications, coding, testing, and debugging of key deliverables for more than 200-member program team migrating four claim systems to common instance of Guidewire ClaimCenter. Supported financials system during transition to Liberty Mutual Insurance.• Delivered ETL mappings for ClaimCenter conversion project using Informatica PowerCenter.• Supported ClaimCenter conversion project by delivering data profiling using Informatica Analyst.• Implemented mainframe conversion utility component of Medicare project, ensuring compliance with Federal regulations.• Shut down PeopleSoft Financials IT components, realizing necessary efficiencies of acquisition.• Completed Informatica training courses on Power Center I (9.1), Power Center II (9.1), and Data Quality.

Seattle, Wa, Us

Managed activities in 11 PeopleSoft Financials DB2 mainframe databases. Maintained database activity planning calendar, including weekly reporting. Coordinated and executed PeopleSoft project migrations. Provided primary support for PeopleSoft Financials infrastructure. Performed analysis, requirements gathering, design specifications, coding, testing, and debugging of key deliverables as member of PeopleSoft Financials 8.8 upgrade team.• Improved expense data reporting by working with DBA and Accounts Payable to deliver more accessible ERP view.• Delivered PeopleSoft maintenance packs. Ensured continued vendor support by utilizing Change and Upgrade Assistant.• Saved estimated $94,000 annually by implementing General Ledger archiving via Princeton relational tools.• Delivered 30% tax bonus project consisting of 81 patches and fixes.• Served as migration/change management subject matter expert (SME) to the PeopleSoft Human Resources 8.4 upgrade project team.• Implemented process for reviewing and addressing weekly PeopleSoft patches and fixes.• Developed disaster recovery plan for PeopleSoft Financials 8.8.• Completed PeopleSoft Data Administration and Upgrade (8.44) training course.• Facilitated team training sessions in collaboration with Oracle customer support manager.Prior Safeco Insurance roles include Systems Analyst, Programmer Analyst, and Production Support Lead.