Becky Patterson Email & Phone Number

Phoenix, Arizona, Us

Chicago, Il, Us

Chicago, Il, Us

· Build rapport with region team and candidates while at the same time meeting and exceeding expectations of hiring managers to recruit top management talent for Sears Stores throughout California; Nevada · Coordinate all hiring events for specific areas of the region to include candidate search, assessments, prescreens, interviews, follow-up, offers and onboarding · Represent company at job fairs, including college and military events, in order to recruit top talent for management training and internship programs. · Exceed company and team goals in candidate care, referrals, position time-to-fill and recruitment of diverse slate of candidates. · Understand the business with the ability to explain how we conduct ourselves on a daily basis · Take on special projects, mentoring of new recruiters · Direct company regulated and state mandated HR compliance for 36 Sears Full Line Stores that included training and audits. · Train and develop HR/Operations/Store Managers · Conduct internal HR-related investigations in order to keep company within mandated policies and federal & state regulated HR guidelines

Developed HR Department including manual and forms; managed customer service department for FSA clients; developed business representing company at open enrollment meetings and benefit fairs; recruited and trained new employees

· Represent company at Open Enrollment Meetings, Benefit Fairs delivering information on the Flex Plan and answering questions from Human Resources Professionals and plan participants · Submitted Requests for Proposal for COBRA and Flexible Benefit Services as requested · Was liaison between Human Resources representatives, insurance brokers and the Company · Created forms, information manuals and enrollment materials for Flexible Benefit clients and employees · Managed the Open Enrollment Process for the Business Development Team

for Flexible Benefits, Participant Services Segment · Streamlined processes for the department that includes Call Center and Data Entry Teams · Conducted training for all new employees of the department which includes understanding of the FSA program (PowerPlus and MBI systems), clarifications of IRS guidelines with regard to Cafeteria Plans · Developed training manuals and resource guidelines for all of Participant Services including MBI Adjudications, auditing and entering requests

· Ensure the effective recruitment, selection and placement of employees. Recruit for open positions which includes but is not limited to: writing job announcements, reviewing resumes, interviewing candidates, conducting reference checks, and extending offers of employment · Manage employee relations issues by meeting with employees and/or supervisors/managers in an attempt to resolve conflict and/or provide clarity of policies and procedures · Create and implement employee performance management program · Administer all benefit plans including leaves of absence · Perform payroll upload and maintain timekeeping software, including appropriate reports · Member of executive team to develop plans to address short term and long term goals · Develop, present and execute action plans designed to improve business effectiveness and efficiency · Develop training manuals and deliver training to all positions and tasks within the company · Create forms for New Hire packets and on-going employee practices · Updated Employee Handbook and all new hire forms · Manage employee terminations · Coordinate company/employee activities and celebrations on and off-site

Roseland, New Jersey, Us

· Designed, scheduled and facilitated classes of up to 25 newly hired employees · Lead trainer for Customer Service Representatives at the San Dimas Tax and Financial Center Location · Displayed exceptional verbal communication, listening and writing skills · Kept class motivated as facilitator in the classroom · Possess the ability to translate technical information into understandable concepts through written information and verbal communication

Billings, Mt, Us

· Resolved client concerns, identified opportunities for as well as opened and input new account information into the bank's system, processed account changes · Identified and eliminated processing errors, assisted in improving service levels and trained new employees · Specialty Teller position included training new tellers, processing and ordering foreign money exchange, merchant teller duties, accepting and preparing armed-guard money drops and arrivals, processing and accounting for traveler's checks

Bachelor Of Science Degree, Communications Arts

Aa, Communication Arts