◘ Increased adult admissions by 75% within the first six months.◘ Guide adult and online students through college admission, advising and transcript evaluation.◘ Serve on advisory board for Degrees Matter.◘ Work with marketing and dean of admissions to update marketing materials.◘ Lead summer school registration.

◘ Design curriculum modules for credentialing agency.◘ Collaborate with Intelliboard, Inc. Vice President on new marketing initiatives, client retention, and strategic planning.◘ Develop documentation for online services and technical support.◘ Collaborated on projects with design and development.◘ Wrote and edited copy for email marketing campaigns.◘ Updated and analyzed Google AdWords and Google Analytics for clients.◘ Analyzed and recommended technology updates and enhancements.◘ Redesigned and updated websites for over 200 retailers.◘ Defined and created weekly email marketing for more than 200,000 consumers.

◘ Worked with college admissions and student services to increase online student success using Ellucian CRM.◘ Initiated and maintained social media platforms for increased cohesion of online students including Twitter, Facebook and YouTube channel.◘ Developed and maintained Wordpress websites for maximum outreach of online students.◘ Coordinated online student support services for 1,000+ online students.◘ Updated and taught introduction to distance learning course, resulting in over 20% increase in online success rates for participating students.◘ Chair and budget manager for Wal-Mart PRESS For Completion grant.◘ Supervised work study students.◘ Led college efforts in maintaining compliance with federal regulations regarding state authorization for online students.

◘ Developed training on new online technology to support 700+ faculty for a 15,000 student population. ◘ Instructed all new Guilford Technical Community College faculty in using the Moodle learning management system, WebAdvisor data management/class management system, and other eLearning development tools.◘ Trained one-on-one with instructors to improve the quality of course instruction for their Moodle courses.◘ Provided feedback and direction for instructors completing online certification.◘ Obtained ongoing professional development to keep up with online resources, including software training webinars and NC3ADL conferences and seminars. ◘ Created and recorded video tutorials for instructor professional development.◘ Led face-to-face training sessions to support new eLearning initiatives.

◘ Created copy for the TDA website, Randolph County’s presence on visitnc.com and marketing brochures.◘ Completed Duke Certificate in Non-Profit Management.◘ Developed and maintained database for tour group information.◘ Worked directly with attractions and accommodations to promote visitor growth by creating and distributing marketing materials for each destination.◘ Planned itineraries and events for 5-10 tour groups per year, including 2 international groups.◘ Worked as tour guide for tour groups: greeted groups at destinations, served as historian for attractions, provided suggestions and made reservations for additional local attractions and accommodations.