Becky Saurers Email & Phone Number

Becky Saurers is a Retired-Living the Dream! at Retired. She possess expertise in leadership, change management, process improvement, training, management and 13 more skills. Colleagues describe her as "I reported to Becky both directly and indirectly over the course of 4 years. She is an extremely engaging leader who is able to connect the business strategy to the work you are doing. Becky works with your strengths to give you the opportunity to do what you do best, while also helps you develop your opportunities through assignments that are a stretch for you. I have also had the opportunity of working for Becky during a high profile corporate wide introduction of the Gallup Engagement Survey for Associate Engagement. I was able to witness Becky work with her leaders to develop a strategy to provide training to all people leaders at the company. Becky is able to communicate to leaders at all levels at an organization and find creative solutions to fulfill needs. I would highly recommend Becky for any type of leadership position, whether it be leading people, a major initiative, or both. If you want people engaged in their work, Becky is the person for the job!" and "Becky excelled in her consultant role with our organization where she was challenged with re-engineering our quality assurance program. WIth minimal direction Becky was able to incorporate our company's core values, our diverse client expectations and our independant customer service training programs into our new call quality evaluation process. This allowed us to drive not only our customer experience but in addition brought meaning to our company values for our employees. Becky's years of experience and knowledge of call center training and call quality management were invaluable in the transformation of our program!"

Listed skills include Leadership, Change Management, Process Improvement, Training, and 14 others.