Becky Southgate Email & Phone Number

Bournemouth, England, Gb

Southampton, United Kingdom

• Co-ordinate and manage the delivery of Quilter-wide communications.• Review key communications to ensure they are clear for customers, follow the brand tone of voice and apply behavioural science techniques, where appropriate.• Communication lead for the Responsible Business and Inclusion & Diversity teams, and Quilter’s Wellbeing initiative, ensuring Quilter’s brand reputation is amplified by communicating key achievements and stories externally via the web and social channels.• Ensure Quilter-level marketing campaign communications are co-ordinated across all channels, with a consistent message and creative.Key achievements:• Led the delivery of the new Group-wide intranet, launched in February 2022. This included defining the Minimum Viable Proposition, managing the delivery of all content, drafting content where required, liaising with the IT representatives to agree the priorities for each delivery ‘sprint’, and managing key stakeholders.• Key role in the Quilter-wide response to the Covid pandemic. This involved developing a dedicated website for financial advisers, which gave them all the information they required – from practical information on changes to Quilter processes, to tips on how to engage with clients remotely, to managing their wellbeing. The initiative was ‘highly commended’ in the Financial Services Forum Marketing Effectiveness Awards.• Co-ordinated the delivery of Brexit communications across the Quilter companies, ensuring consistency of message/timing etc.. Ensured customer and adviser communications were clear and on brand.

Southampton, United Kingdom

• Support the Head of Digital Proposition in delivering the Old Mutual Wealth Digital Strategy & Roadmap. • Represent the Digital Proposition team on company-wide projects, ensuring that the online customer journey is catered for and fit for purpose.• Manage the delivery of new online developments, from brief to production.• Work in partnership with the User Experience team to ensure online journeys and content of extranets are customer-focused, clear and easy to use.

Southampton, United Kingdom

• Managed and coordinated the end-to-end delivery of marketing communication campaigns targeting local and expatriate advisers and customers across International markets, including Middle East, Hong Kong, Singapore, and Latin America.• Interpreted and delivered against briefs from market managers to scope and recommend campaign requirements. Challenging and refining briefs if necessary.• Wrote effective communications to both advisers and customers for online and offline media. If using external copywriters, reviewed and edited draft copy.• Ensured campaign content was consistent, on brand and targeted appropriately to the audience, in particular for the variety of customers worldwide, and addresses any feedback from Sales and the market.• Ensured campaign messaging is was integrated across all offline, digital and social media.• Managed external agency relationships, from briefing through to production.

• Originated copy for consumer and intermediary communications in accordance with client briefs.• Reviewed and edit client and intermediary written communications, ensuring they are clear, fair and not misleading, and in the Skandia brand voice.• Signed off communications within Brand & Communications Quality Assurance remit.• Worked closely with Creative Designer to brief and feedback on the execution of creative treatments.

• Supported the Account Director to develop the accounts to ensure as much revenue as possible was generated for the agency.• Helped manage the accounts across all campaigns, including Volkswagen Commercial Vehicles first ever TV advertising campaign.• Interpreted client’s needs, write brief and brief into creative team.• Reviewed creative ideas and act as brand guardian for client.• Managed the trafficking and throughput of work through creative dept and studio.• Produced cost and timing plans and manage client’s budget allocation.• Copywriting, copy editing and proof reading of written materials.• Managed national and trade press media plans and external supplier relationships.