Becky Thompson

Becky Thompson Email and Phone Number

Capturing the Customer Experience Since 1988! @ Customer Service Intelligence, Inc.
Becky Thompson's Location
Bella Vista, Arkansas, United States, United States
About Becky Thompson

Increasing your customer retention rates by 5% can increase your profits by 25-95%. (Harvard Business)-Existing customers spend 67% more than new customers!-It’s cheaper and easier to convince your existing customers to keep buying from you. This is exactly why your customers' Lifetime Value is a key metric to measure your business success. -70% of customer losses typically are due to poor customer service.When times are tough you can't afford to lose customers due to poor service, especially given their high Lifetime Value.CSI can help drive bottom line profits by providing Quality Control of your service/delivery experience.

Becky Thompson's Current Company Details
Customer Service Intelligence, Inc.

Customer Service Intelligence, Inc.

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Capturing the Customer Experience Since 1988!
Becky Thompson Work Experience Details
  • Customer Service Intelligence, Inc.
    President
    Customer Service Intelligence, Inc. Jun 1988 - Present
    Bella Vista, Arkansas, United States
    Since 1988, CSI has been providing Customer Experience Quality Control through quick, focused customer feedback that enables you to identify and remediate the source(s) of problems, thereby driving customer satisfaction and retention. Through “Voice of Customer” information and data, we provide you with a full-spectrum analysis of your business processes and culture, and how you measure up in your customers' eyes.
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Becky Thompson Education Details

Frequently Asked Questions about Becky Thompson

What company does Becky Thompson work for?

Becky Thompson works for Customer Service Intelligence, Inc.

What is Becky Thompson's role at the current company?

Becky Thompson's current role is Capturing the Customer Experience Since 1988!.

What schools did Becky Thompson attend?

Becky Thompson attended Mchenry County College.

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