Becky Watkins-Navarro Email and Phone Number

To establish and lead dynamic education strategies of product, service, and customer experience.

Supported product training, customer experience, business development + leadership programs, sales team development, medical relations, and 3 digital platforms to drive reach + engagement. With a strong integrated approach and partnership with marketing + product innovation, digital marketing, and creative. The team drove engaging and relevant content that delivers sales growth and advocacy

I am responsible for the strategy, management, and budget for Global Education and Professional Development. My department is responsible for supporting 36 countries with product training, medical relations, service and sales training, aesthetic professional business development + leadership programs, and an online learning platform for our professional partners and internal field teams. My team has a strong cross-functional partnership with marketing + product innovation, digital marketing, and creative teams.

I was responsible for delivery and oversight of all curriculum andstrategy for Bb. University Network Education School for hairstylists and Business School for salon owners and managers. Iwas also responsible for all retail curriculum and strategy: BlueMercury, Space NK, Sephora U.S., Sephora Canada, Sephorainside JC Penny, NYC apothecaries and Mecca Australia

-Responsible for delivery and oversight of all La Prairie Education Program for North America. Retail Partners include: Bloomingdales, Neiman Marcus, Saks Fifth Ave, Lord & Taylor, Macys, Dillards, Nordstrom, Holt Renfrew, Cosbar, Violet Grey and other independent retailers.-Partner with the La Prairie Global team to develop new programs and adjust global programs to fit market needs. -Reports to President of North America and Oceana to develop market strategy and priority for market-Responsible for development of educational programs such as: New Hire Welcome kit, Basic Training, Seasonal School, Facial training, Coaching (program, schedule and tracking), Diamond Service (retail service and selling strategy) with mystery shop reporting four times per year, Intersell training and Beauty Advisor development programs.-Ensure cross-functional partnership and communication with Marketing, Sales and PR teams for consistent message in North America.-Support North America spa business training needs. Hotel Bel-Air, Beverly Hills Hotel, Ritz Carlton Grand Cayman Island and Ritz Carlton New York City.-Collaboration with Marketing and Sales for event strategy, realization, collateral and education material support. Store events (service concept, customer experience ideation), Facials (protocols, room set up), Master Classes , trunk shows, retailers’ presentation-Hire, lead and develop three Education Executives (new for 2015) and Education Coordinator in North America and individually educate, coach and support events in Nordstrom and Holt Renfrew Canada.-Management of Education budget of 700k in addition to management of T&E budget for entire education department. -Lead regional meeting (Latin America, Australia and Travel retail) for consistent regional delivery of launch material.

-Consult and Collaborate with CEO/Co-Founder, Dr. Jonathan B. Levine and CMO/Co-Founder Stacey Levine on strategy for education and sales that support overall company focus.-Ensure cross-functional partnership and communication with internal Marketing and New Product Development teams.-Responsible for the creation, delivery, and oversight of the GLO Education Program to the highest standard of education for Retail and Enterprise partners. Retail: Sephora, Bloomingdales , Brookstone, Hammacher Shlemmer.Enterprise: Woodhouse Spa -Point person for Sephora North America Education. Responsible for all educational programs (US and Canada) and maintaining relationship with key Sephora headquarter Brand Manager.Including Express Services, New Door Opening training, Cluster training, PBA training, Sephora Pro team training, Sell Sheets and Science of Sephora-Input to curriculum development through ongoing feedback from Field Sales and Retailer needs.-Creation of event strategy and goals, collateral and education material for all retail GLO Events-Lead and Conduct regional events with sales team nationally-Manage regional sales/education teams – includes recruit/hire, train, develop, inspire, and motivate and measure performance against sales goals .-Implementation and management of Education and Retail Sales budget . Budget includes: Gratis, Car Stock, Education programs, New Product Launches, Travel and Expenses, Freelance, New Sephora Door Openings, New Retail partner launch, Events, Incentive programs, Salary and quarterly bonus.-Ongoing market visits, weekly team calls and research to ensure and maintain consistency.-Monitor operational successes and look for improvements to incorporate into day-to-day execution.-Guest Appearances on HSN to promote/sell GLO

- Responsible for the effective delivery of a corporate training program to sales associates for an industry-leading cosmeceutical grade cosmetic company with regional responsibility for the Pacific North West 2005-2010 (Alaska, Oregon, Washington, Colorado, Arizona, New Mexico, Utah, Nevada, Idaho, & Northern California); Northeast Region 2010-2011 (Manhattan and Metro, Cleveland, Pittsburgh, Boston); Canada Central Region 2011-2012 (Toronto , Greater Toronto Area, Ontario, Nova Scotia).- Proven results in educating and developing frontline staff to improve ability to sell and increase overall brand awareness to ensure growth of the retail businesses within Macys, Neiman Marcus, Bloomingdale’s, Dillard’s, Nordstrom, Saks 5th Avenue, Sephora, Lord & Taylor, The Bay, Holt Renfrew, Shoppers Drug Mart; including online divisions Macys.com, Nordstrom.com, and Sephora.com- Liaison for Dr. Neil Sadick when representing Dior in the Pacific Northwest. Dr.Sadick is the former President of the Cosmetic Surgery Foundation of America and is a certified Dermatologist, Plastic Surgeon, Phlebologist and currently a Professor of Dermatology at Cornell University. - Financial administration and fiscal responsibility of regional annual budgets.

Responsible for driving sales in each market at various events while achieving a daily sales goal of 5K.Selected to work the New York Olympus Fashion Week, 2006.Selected for Celebrity Artistry at Dior Red carpet events, an example: Galliano Product Launch where clients included Camilla Belle, Emmy Rossum, Estella Warren. Also worked with Kelly Stone

Grew Sisley Cosmetics counter business from a 250K counter to a 750K counter; Top Sales Associate 3 years from 2002-2005; Recognition for Outstanding Service 3 years 2002-2005; Recognition for Sales reaching 750K in 2004 and trending to hit $1M for 2005.

2005 Independent consulting for the following: Makeup classes, Image Consultant/Resource Consultant for fashion, hair, makeup and interior design; Speaking Engagements for Professional Women's GroupsBridal Makeup Artistry; Freelance makeup artistry for the following clients: La Prarie, Lorac Cosmetics, Sisley, and Guerlain; Engagements w/Koko Represents (agency for Makeup Artists, Photographers, and Hairstylists).

Makeup Artistry for Stila at Saks 5th Avenue Department store; Achieved and often exceeded monthly sales goal on a consistent basis; Duties included client development, stock/inventory control, merchandising, and events.Chosen to be personally trained by creator Jeanine Lobell in the Los Angeles studios.

Achieved and often exceeded monthly sales goals. Responsible for developing business and clientele, in stock/inventory control, merchandising, and events. In the first year, the counter finished at 185% of plan.

Responsible for Makeup Artistry and achieved sales goals on a regular basis.Achieving goals for GWP.