Rebecca Wolfson Email and Phone Number
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Relator | Consistency | Restorative | Adaptability | InputI find a great deal of satisfaction delving into a process, assessing its condition, then constructing and implementing a plan for success. I have more than 20 years of experience in customer/client service, process and product management, and as a strong problem-solver across multiple industries and roles.
Patra Corporation
View- Website:
- patracorp.com
- Employees:
- 832
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Employee Benefits Technology SpecialistPatra Corporation Jul 2024 - PresentEmployee Navigator SME
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Benefits Technology And Implementation ManagerThe Olson Group, Inc Aug 2018 - Jul 2024Omaha, NeManages the Benefits Administration system The Olson Group Client Connection or TOGCC (Employee Navigator) Internal and external training on use of the softwareConducts product demonstration Conducts educational webinarsResponsible for plan builds, testing, roll out, and maintenance within the software Account and client management Supervise, train, and coach enrollments team Vendor and Carrier management Escalation point for enrollments and client serviceBenefit Administration; Benefit knowledgeAdditionally responsible for successful onboarding of all new business; ensure smooth transition from Sales to ServiceHandle all AOR/BOR activities for new businessResponsible for creation, implementation, and maintenance of new business process -
Benefit Technology SpecialistThe Olson Group, Inc Oct 2016 - Aug 2018Omaha, NeResponsible for implementing, building, and managing all life events for 15-20 employer groups, encompassing approximately 6000 lives, on benefits administration platform (Employee Navigator)Working knowledge of all core lines of employee benefits, in addition to many voluntary and ancillary benefits including plan design and rate structureAbility to read and understand plan documents and disseminate said information where questioned Work with outsource companies and other vendorsHeavy problem-solving and customer service
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Loan OriginatorGateway Mortgage Group, Llc Mar 2016 - Oct 2016Greater Omaha Area -
Risk Management Analyst/Customer Service ManagerBox Office Ticket Sales Nov 2014 - Feb 2016Omaha, NeI was primarily responsible for keeping the company rate of chargebacks to sales below a certain percentage. This was accomplished by working with all departments and levels on customer service policy and procedure creation and implementation, as well as pattern recognition, and detection and correction of errors and fraud. Decision-making with bottom line impact to mitigate chargeback risk and ensure company profitWorked directly with all levels of the company including C-level officersComplex tracking of multiple verticals to spot possible risk and patternsError detection and correction; alter policies and proceduresTactful and skilled negotiation with vendors and bank representatives Supervised and mentored team with varying skill sets Detailed and accurate record keeping on multiple platforms Fraud detection and management Attention to detail and multitasking with focus on accuracy and productivity Creative problem-solvingExceptional written and oral communication -
Senior Sales Support SpecialistBox Office Ticket Sales Dec 2012 - Nov 2014Greater Omaha AreaProblem identification and resolution in stressful, time-sensitive situationsDetection and correction of errors resulting in a strong record of saved sales Process and prioritization in fast-paced environmentComplex tracking of tickets and delivery solutionsRisk management responsibility with discretionary authorityCommunication and negotiation with vendorsCreative problem-solvingDirect management of vendor, team and customer relations reflecting an acute awareness of the ticket market and interpersonal relationshipsTrusted by management to determine payment methods and wise expenditure of company money; fraud awareness
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Staffing AssistantAureus Group May 2012 - Dec 2012Greater Omaha AreaHandled all vendors of H1B visa subcontractors; acted as point person for all vendor relationsSupervised and trained Interns and Administrative AssistantsAudited Recruiter activity at the Branch Manager’s requestPerformed troubleshooting and escalation when hardware/software issues aroseManaged an online cloud-based document creator and the information thereinCreated and posted advertisements for open jobs; responsible for using allotted advertising within a budgetWorked within SQL and .NET databases; built SQL queriesPrepared Recruiters and Account Managers for client visits both in and out of townPlanned events such as trade shows, team building outings, and client entertainmentEdited and sent client contracts for Account Managers and candidate contracts for RecruitersScreened potential candidates both through their resumes and face-to-face interviewsProvided daily meeting support; participated in all meetings to take meeting notes and to be aware of all goings-on -
Licensed Real Estate AgentColdwell Banker Ac Lawrence May 2009 - Feb 2012Greater New York City AreaSetup and maintained client records and databaseInitiated phone and email correspondences; followed-up to ensure closed dealsLiaised between client and landlords Understood and helped clients successfully navigate the market and application processProvided customer service and quickly managed any issues that aroseUsed multiple Internet-based platforms to gain market knowledge and to create advertising
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Administrative Assistant (Contract)Jdeal.Com Dec 2010 - Mar 2011Greater New York City AreaManaged all logistics related to the “daily deal” including answering business queries, sending salespeople out on calls, writing and editing business contracts, and tracking all sales resultsLiaised between the sales team, copy and imagery departments, merchants and customers Managed and tracked sales and deal calendars Salesforce database managementCreated and implemented best practices for the sales processFiled and organized the systems in which to fileInternet research to track competitors activity -
Administrative And Admissions AssistantThe Jewish Theological Seminary (Jts) Dec 2007 - Aug 2008Greater New York City AreaServed as Administrative Assistant to both the Day School Leadership Training Institute Project Director and the Admissions DirectorScheduled, planned, coordinated, and managed all logistics on site for retreats for 25 – 50 people, including a month-long retreat for 15 out-of-town participants and six mentors. Worked with accounting to reimburse participants and mentors for travel expenses, etc.Proofread and edited all outgoing correspondence, including acceptance and fellowship lettersMaintained student records; filing, tracking application process
Rebecca Wolfson Skills
Rebecca Wolfson Education Details
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Music Theory And Composition
Frequently Asked Questions about Rebecca Wolfson
What company does Rebecca Wolfson work for?
Rebecca Wolfson works for Patra Corporation
What is Rebecca Wolfson's role at the current company?
Rebecca Wolfson's current role is Employee Benefits and Benefits Technology Professional.
What is Rebecca Wolfson's email address?
Rebecca Wolfson's email address is re****@****oan.com
What is Rebecca Wolfson's direct phone number?
Rebecca Wolfson's direct phone number is (918)-712*****
What schools did Rebecca Wolfson attend?
Rebecca Wolfson attended University Of Nebraska At Omaha.
What skills is Rebecca Wolfson known for?
Rebecca Wolfson has skills like Problem Solving, Customer Relations, High Level Of Accuracy, Decision Making, Skilled Multi Tasker, Error Correction, Time Management, Chargebacks, Decision Support, Sales Support Tools, Troubleshooting, Calendaring.
Who are Rebecca Wolfson's colleagues?
Rebecca Wolfson's colleagues are Nikita Joshi, Durgaprasad Kona, Gaurav Pandey, Maniraj Baghel, Lacey Angeron Cenac, Kiran Tandekar, Vaibhav Verma.
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Rebecca Wolfson
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Rebecca Wolfson
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