Rebecca Wolfson Email & Phone Number

Employee Navigator SME

Omaha, NE

Manages the Benefits Administration system The Olson Group Client Connection or TOGCC (Employee Navigator) Internal and external training on use of the softwareConducts product demonstration Conducts educational webinarsResponsible for plan builds, testing, roll out, and maintenance within the software Account and client management Supervise, train, and.

Omaha, NE

Responsible for implementing, building, and managing all life events for 15-20 employer groups, encompassing approximately 6000 lives, on benefits administration platform (Employee Navigator)Working knowledge of all core lines of employee benefits, in addition to many voluntary and ancillary benefits including plan design and rate structureAbility to read.

Greater Omaha Area

Omaha, NE

I was primarily responsible for keeping the company rate of chargebacks to sales below a certain percentage. This was accomplished by working with all departments and levels on customer service policy and procedure creation and implementation, as well as pattern recognition, and detection and correction of errors and fraud. Decision-making with bottom line.

Greater Omaha Area

Problem identification and resolution in stressful, time-sensitive situationsDetection and correction of errors resulting in a strong record of saved sales Process and prioritization in fast-paced environmentComplex tracking of tickets and delivery solutionsRisk management responsibility with discretionary authorityCommunication and negotiation with.

Greater Omaha Area

Handled all vendors of H1B visa subcontractors; acted as point person for all vendor relationsSupervised and trained Interns and Administrative AssistantsAudited Recruiter activity at the Branch Manager’s requestPerformed troubleshooting and escalation when hardware/software issues aroseManaged an online cloud-based document creator and the information.

Greater New York City Area

Setup and maintained client records and databaseInitiated phone and email correspondences; followed-up to ensure closed dealsLiaised between client and landlords Understood and helped clients successfully navigate the market and application processProvided customer service and quickly managed any issues that aroseUsed multiple Internet-based platforms to.

Greater New York City Area

Managed all logistics related to the “daily deal” including answering business queries, sending salespeople out on calls, writing and editing business contracts, and tracking all sales resultsLiaised between the sales team, copy and imagery departments, merchants and customers Managed and tracked sales and deal calendars Salesforce database.

Greater New York City Area

Served as Administrative Assistant to both the Day School Leadership Training Institute Project Director and the Admissions DirectorScheduled, planned, coordinated, and managed all logistics on site for retreats for 25 – 50 people, including a month-long retreat for 15 out-of-town participants and six mentors. Worked with accounting to reimburse.