Retail Account Manager
CurrentAs an advocate for Chanel’s global brand, I support the delivery of growth strategies within Brown Thomas Cork by ensuring targets, objectives and sales pipelines aligned with expectations. By leveraging my networks and continuously identifying ways to position the brand to customers, I successfully doubled the accounts business since 2018.My ability to think outside of the box and to exploit opportunities as they appear has led to the retention of up to 90% of Debenhams customers… Show more As an advocate for Chanel’s global brand, I support the delivery of growth strategies within Brown Thomas Cork by ensuring targets, objectives and sales pipelines aligned with expectations. By leveraging my networks and continuously identifying ways to position the brand to customers, I successfully doubled the accounts business since 2018.My ability to think outside of the box and to exploit opportunities as they appear has led to the retention of up to 90% of Debenhams customers during its closure and, by reviewing Chanel top-sellers, rejuvenated the customer buying experience within Brown Thomas through accurate product placement.I believe in strengthening the skills and competencies of team members as this facilitates personal growth, increases morale and builds cohesion between units. By centralising training materials needed by both Chanel and Brown Thomas, I provide a structured approach to new hires which prioritises programmes and quickly bridges any performance gaps.By understanding trade data, I support the procurement process to minimise zero sellers in-store while maximising profits for the Chanel brand. In addition, by determining growth objectives and evaluating contractual obligations with Brown Thomas, I ensure all needs are met during peak or seasonal advertising periods.My ability to lead discussions with visual merchandisers, retail brand managers and account managers has led to creative solutions development and effective product placement for all brands, enriching sales pipelines. Show less
