Bee Vang Email & Phone Number

Saint Paul, Mn, Us

Dallas, Tx, Us

• Took lead on multiple large-scale business sytem updates (Updated P2P User Interface).• Led a cross-functional team project which provides our vendors with the ability to review, respond and execute records (Contracts, POs and RFPs) in one centralized location (Vendor Café).• Tier 3-4 Support.• Led team meetings in reviewing inquiries from users with lower-level support staff. Developed routines and processes to efficiently resolve tickets (Close notes, pending cases and enhancements).

Dallas, Tx, Us

• Own and implemented transition projects to optimize information systems forvendor partners (Updated P2P User Interface, Vendor Cafe).• Created training documents, quick tip videos and conducted virtual trainings (Community calls, Ask the Expert sessions, and Enhancement deployment presentations).• Project managed Punch-out Cards for our Marketplace Suppliers (Grainger, Home Depot), P2P RFP, PO and Contract module revamp.• Own CBRE’s Property Setup task for the Property Management (PM)buildings.• Was the SME for contract templates. Creating and maintaining Word templates utilizing word merge fields. Redlining contracts per client request.• Created, tested, released, and monitored all new and existing enhancementrequests. Analyzed and recapped enhancement rollouts to ensure optimalsuccessful rollout.

Dallas, Tx, Us

Provided as the subject matter expert for a variety of modules (Contract, PO,RFP) and supported end users with technical assistance through a variety ofsoftware applications (Procure to Pay, iTrack).• Identified issues, researched causes, and provided solution to completeprocess workflows, submitted break fixes, backend updates and enhancementrequests.• Resolved escalated request from lower-level support staff.

St. Paul, Minnesota, Us

• Accurately and efficiently handled accounts receivable and confidentialdocumentation.• Coordinated with routing department to ensure orders and invoices aredelivered as requested.• Supported the accounts payable and receivable department in record keepingand resolving inaccuracies.• Verified credits to client’s accounts, sending bill reminders, statements andposting financial transactions to an accounting system.