Bee Vang Email & Phone Number

Saint Paul, MN, US

Dallas, TX, US

• Took lead on multiple large-scale business sytem updates (Updated P2P User Interface).
• Led a cross-functional team project which provides our vendors with the ability to review, respond and execute records (Contracts, POs and RFPs) in one centralized location (Vendor Café).
• Tier 3-4 Support.
• Led team meetings in reviewing inquiries from users with lower-level support staff. Developed routines and processes to efficiently resolve tickets (Close notes, pending cases and enhancements).

Dallas, TX, US

• Own and implemented transition projects to optimize information systems forvendor partners (Updated P2P User Interface, Vendor Cafe).
• Created training documents, quick tip videos and conducted virtual trainings (Community calls, Ask the Expert sessions, and Enhancement deployment presentations).
• Project managed Punch-out Cards for our Marketplace Suppliers (Grainger, Home Depot), P2P RFP, PO and Contract module revamp.
• Own CBRE’s Property Setup task for the Property Management (PM)buildings.
• Was the SME for contract templates. Creating and maintaining Word templates utilizing word merge fields. Redlining contracts per client request.
• Created, tested, released, and monitored all new and existing enhancementrequests. Analyzed and recapped enhancement rollouts to ensure optimalsuccessful rollout.

Dallas, TX, US

• Provided as the subject matter expert for a variety of modules (Contract, PO,RFP) and supported end users with technical assistance through a variety ofsoftware applications (Procure to Pay, iTrack).
• Identified issues, researched causes, and provided solution to completeprocess workflows, submitted break fixes, backend updates and enhancementrequests.
• Resolved escalated request from lower-level support staff.

St. Paul, Minnesota, US

• Accurately and efficiently handled accounts receivable and confidentialdocumentation.
• Coordinated with routing department to ensure orders and invoices aredelivered as requested.
• Supported the accounts payable and receivable department in record keepingand resolving inaccuracies.
• Verified credits to client’s accounts, sending bill reminders, statements andposting financial transactions to an accounting system.