Liaise with invigilators, examiners and other administrative staff to ensure the efficient operation of the IELTS test centre.Manage student information and generate appropriate reports for the management and academics by extracting information from bespoke database and spreadsheet applications.Manage the external communication activities of the centre i.e. resolving the queries raised by existing and potential students.Respond to customer queries by emails and over the… Show more Liaise with invigilators, examiners and other administrative staff to ensure the efficient operation of the IELTS test centre.Manage student information and generate appropriate reports for the management and academics by extracting information from bespoke database and spreadsheet applications.Manage the external communication activities of the centre i.e. resolving the queries raised by existing and potential students.Respond to customer queries by emails and over the phone. Develop excellent customer service and work as a part of a team.Provide tailor made IELTS preparation courses to customers based on their needs to achieve desired scores and results.Work closely with the line manager to produce weekly report of course updates. Show less

Played a key role in the recruitment process wherein I was interacting with the recruitment agents, Students and the University Partner. Ensured smooth flow of information by maintaining the database, developing recruitment status reports and ensuring that the data is accurate and up to date. Processed around 150 applications in two weeks. Since the university partner was new to the college, there were lot of teething issues and I effectively utilised my problem solving, multi… Show more Played a key role in the recruitment process wherein I was interacting with the recruitment agents, Students and the University Partner. Ensured smooth flow of information by maintaining the database, developing recruitment status reports and ensuring that the data is accurate and up to date. Processed around 150 applications in two weeks. Since the university partner was new to the college, there were lot of teething issues and I effectively utilised my problem solving, multi tasking and communication skills. Delivered lectures on Organisations and Behaviour to HND-B (Higher National Diploma in Business) students. Show less

Liaise with managers and team leaders as and when required in Cheese counter, meat and fish counter, bakery and check outsHelp customers find products on the shop floorCreate a conducive environment for partners in the dining roomServe customers in a friendly and polite manner

Facilitate children in their holistic development (physical, social, emotional and intellectual) and provide them with opportunities to observe, question and investigate.Instruct through lectures, demonstrations and discussions to meet their varying interests and needs.Provide guidance and counselling to students between 8 and 18 year olds and support them accordingly.Prepare, administer and grade tests and exams to evaluate students’ progress.