Beena Thoppil

Beena Thoppil Email and Phone Number

Experienced Customer Service Advisor @ Lloyds Banking Group
london, greater london, united kingdom
Beena Thoppil's Location
United Kingdom, United Kingdom
About Beena Thoppil

I am a driven and organised individual contributor with 10+ years of experience in recruitment and customer service.Having worked within large and complex organisations, I am well versed with the full value chain of recruitment, having performed various roles in the coordination of key activities ranging from making initial contact with the candidates, providing them with a great and inclusive experience through the recruitment process.I am also confident in managing the requirements of the internal stakeholders across LoBs to fulfil the talent acquisition requirements of the organisation.I thrive in:Posting and maintaining open positions on the job board portal and social mediaCreating talent pipeline through recruitment campaign (Marketing, social medial channels, job sites)Clear and concise communication to the prospective candidatesDisciplined approach to planning and scheduling the recruitment activitiesTransparency and clarity on the on-going communication through out the recruitment life-cycleCommunicating with stake holders across the business to keep them updated on the interview processRe-cycling of candidates to other LoBs based on skills matching

Beena Thoppil's Current Company Details
Lloyds Banking Group

Lloyds Banking Group

View
Experienced Customer Service Advisor
london, greater london, united kingdom
Employees:
53179
Beena Thoppil Work Experience Details
  • Lloyds Banking Group
    Case Manager - Lloyds Banking Group
    Lloyds Banking Group Aug 2022 - Present
    Birmingham, England, United Kingdom
    Supporting the insurance division with business development and upsell of insurance products to independent financial advisors.
  • Inreality, Llc
    Recruitment Coordinator & Adminstrator
    Inreality, Llc Jun 2019 - Present
    London, England Metropolitan Area
    InReality is a technology startup where I supported the talent acquisition program to recruit full time employees as well as brining on-board part time consultants to support the operations in United States and Hongkong. A dynamic and fast paced environment where I was also responsible for adhoc administrative support, working directly with the C-Suite.Key Contributions• Supported the recruitment of personnels across three office locations (US & Hongkong)• Working with internal stakeholders to create job descriptions and maintained job postings on the careers page and LinkedIn• Candidate search and pre-screening• Central point for managing all inquiries and follow up to candidates• Provided end to end recruitment coordination support • General administrative support for sales, marketing and event management
  • National Grid
    Resourcing & Customer Services Administrator
    National Grid Jul 2006 - Oct 2009
    Solihull, England, United Kingdom
    Support the wider HR team with regards to the facilitation of the recruitment process and candidate engagement experience.Key responsibilities:Prepare interview and assessment centre documentationAdvertise vacancies on the internal job boards in a timely mannerContact candidates (internal and external) and schedule interviews and assessments in a timely manner to make optimum use of candidates and recruiters timeMaintain data accuracy on the internal recruitment systemManage and maintain communication within the internal stakeholders, ownership of email accounts and telephony systemsProvide departmental updates and escalating any issues or concerns to the wider team where necessaryReview and update candidate Interview and assessment results
  • Microsoft
    Senior Recruitment Coordinator
    Microsoft Jun 2001 - Dec 2005
    Hyderabad, Telangana, India
    Working with the HR team providing a high level of customer service, administrative support, and project coordination throughout the recruitment processKey Responsibilities:Coordinating end to end recruitment, arranging interviews, booking rooms, facilities, sending confirmation and making offersManaging the requirement of the hiring managers across LoBsProviding feedback to candidates following their interviews in a honest and timely manner Communicating with stake holders across the business to keep them updated on the interview processIdentifying, developing and implementing new processes to improve efficienciesSupporting and facilitating assessment recruitment projects Assisting with Internship and Graduate interviews and assessment daysProviding general ad-hoc assistance across the team

Beena Thoppil Education Details

  • Kerala University
    Kerala University
    Bachelor Of Commerce - Bcom

Frequently Asked Questions about Beena Thoppil

What company does Beena Thoppil work for?

Beena Thoppil works for Lloyds Banking Group

What is Beena Thoppil's role at the current company?

Beena Thoppil's current role is Experienced Customer Service Advisor.

What schools did Beena Thoppil attend?

Beena Thoppil attended Kerala University.

Who are Beena Thoppil's colleagues?

Beena Thoppil's colleagues are Elizabeth Heyes, Simon L., Christine Cavanagh, Amanda Covington, Annette Newman, Hemal Nandha, Megan Clarke.

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