Natalie Waudby Email and Phone Number

Dynamic and results-oriented Director with over 10 years of experience in the hospitality industry, specializing in real ale and traditional cider. Proven track record of managing a successful micro pub, fostering a welcoming atmosphere, and delivering exceptional customer service. Committed to promoting local brews and enhancing the community's appreciation for craft beverages.Skills:• Successfully led operations of an award-winning micro pub specializing in real ale and traditional cider for over 10 years.• Developed and implemented strategies to promote local and craft beverages, resulting in increased sales and customer loyalty.• Managed a team of multiple staff members, providing training and support to ensure high levels of customer service and operational efficiency.• Organized community events and tastings to engage customers and promote the pub's offerings.• Maintained compliance with health and safety regulations, ensuring a safe and enjoyable environment for patrons.Personal Profile:Dedicated hospitality professional with extensive experience in breweries, wholesale distribution, and pub management. Proven track record of driving sales, enhancing customer experience, and leading teams to achieve operational excellence. Recognized for commitment to quality with an accredited campaign for real ale and multiple awards for best bar practices.