Beda Sanchez Email & Phone Number

-Actively identify, coach, develop, motivate, and support employees so that they can provide superior service to every customer. -Over seeing branch operations, including loss controllable losses, compliance, employee cloud cord schedule and monthly audits. -Anticipate and manage work volumes, adhering to established policies and deadlines while supporting the Bank's strong risk management culture through awareness, knowledge and sound decision making.-Develop strong relationships with business partners (networking), leading impact/results discussions, and proactively identifying risk & control needs within the businesses.-Leverage and understand the generated branch scorecard to identify strategies to successfully grow deposits & investments for the branch.-Support HR in coordinating and administering the process for employee interviewing, hiring and also other departure processes. -Responsible for outgoing and incoming shipments as well as ordering weekly cash.

-Stayed up to date learning about new services and products, technologies, and customer services tactics; teaching team members and making sure they are also up to date with policies and procedures.-Interacted positively with unsatisfied customers making sure they had a positive experience each time they visited our branch.-Managed existing clients and prospects by meeting with them, both in person and over the phone, to build and maintain strong, lasting relationships, discover financial needs and tailor product solutions to meet the client’s overall financial needs.-Proactively educated clients on alternate delivery methods and channels that make client’s lives easier by providing self-service options to access their accounts 24 hours a day/7 days a week.