Beth Diederich Email and Phone Number
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Beth Diederich is a Research and Research Operations at Vanguard. She possess expertise in personas, wire framing, user experience, wireframes, persona and 33 more skills. Colleagues describe her as "Beth is incredibly smart, a talented researcher, and has managerial skills that seem to come naturally. She models behavior and skills that one can learn from and gives feedback in a way that is helpful, motivating, and fosters growth. One of her greatest strengths is in communication. Her expectations from direct reports are extremely clear and consistent. She also effectively communicates with key work partners to impact products, build solid relationships, and make a positive impact on an organization. Beth is one of those managers I would work for again in a heartbeat." and "As a researcher, Beth is meticulous, organized, creative, and efficient. Her work is consistently an example to others. But perhaps more important than her grade A work, is her amazing managerial skills. As a manager, Beth is approachable and motivating. She supervisors without overt hierarchy- just wise feedback and encouragement. Her expectations are extremely clear, and her approach is fun and respectful. Anyone lucky enough to work with Beth should!"
Vanguard
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VanguardMalvern, Pa, Us -
Senior Manager, Client Experience ResearchVanguard Jul 2024 - PresentValley Forge, Pa, Us -
Manager, User Experience Research And Research OperationsVanguard Jun 2022 - Jul 2024Valley Forge, Pa, UsI lead Research Operations and Programs for one of Vanguard's divisions and serve as Research Manager for the Retire, Security, Profile & Account Settings, and Education Savings products. In addition, I have led cross-functional projects on UX processes and contributed to internal UX conference organization. -
Senior User Experience ResearcherVanguard Nov 2021 - Jul 2022Valley Forge, Pa, UsI planned and executed user research for Vanguard's retirement products with methods including in-depth interviews, panel interviews, usability studies, card sorts, and surveys. I established ways to share information with retirement researchers across the enterprise. -
Senior Manager, User Experience Research, Verizon VideoVerizon Feb 2014 - Sep 2021Basking Ridge, Nj, UsI headed UX Research for Verizon video products. My team conducted primary research to understand user behavior, to identify usability issues, and to define vision for products in order to create the best possible 10-foot, mobile, hardware, and web experiences. We collaborated with designers, product managers, and engineers to integrate research into agile development cycles. -
Senior Manager, User Experience ResearchIntel Corporation Nov 2012 - Feb 2014Santa Clara, California, UsI established the UX research program for OnCue TV (acquired by Verizon in February 2014). I defined the strategy, schedule, and budget for user research. I developed processes to integrate research into agile development cycles with tight timeframes and changing priorities.I recruited and hired research talent. My team supported design research on software, hardware, mobile, and web products. Primary research methods included usability studies, surveys, participatory design, home visits, and heuristic evaluations. -
Senior Manager, User ExperienceBarnes & Noble Nook Dec 2010 - Nov 2012New York, UsI established the user experience research program and developed processes to integrate research into the design and product development lifecycle. My key responsibilities were to define the global UX research strategy and budget, and to advocate for users and user-centered design with executives, product managers, and engineers. I interviewed, hired, and retained top research and design talent. I managed a team of researchers in the Palo Alto and New York offices and international research vendors.My team supported the Nook eReader devices, mobile clients, web sites, and digital education with a range of research methods. I designed and built the research lab. -
User Experience ResearcherMicrosoft Tv Apr 2005 - Dec 2010Redmond, Washington, UsI planned and executed user research for Microsoft TV’s set top box and mobile clients with methods including usability studies, RITE, field studies, eye tracking, card sorts, focus groups, competitor analysis, and surveys. Additional responsibilities included managing research vendors in the UK and China, developing and updating personas, and writing on-screen text for all Microsoft TV products. -
Senior User Experience ResearcherUser Centric May 2004 - Apr 2005I managed and conducted usability studies, focus groups, surveys, and exploratory interviews for a usability consulting firm. Typical projects had 12 – 60 participants and included live or prototype versions of mobile devices or web sites. I also coached and mentored colleagues on moderating, analysis, and project management skills.
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Usability Researcher (Contract)Proquest 2003 - 2004Ann Arbor, Mi, Us -
Product ManagerNbc Internet Aug 1999 - Apr 2001I managed the product lifecycle including conceiving features, designing user interactions, performing competitive analysis, and writing product requirements and functional specifications for Flyswat (a search product) and NBCi internal publishing tools.
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Research AnalystBain & Company Dec 1996 - Aug 1999Boston, Ma, UsI researched development opportunities for multi-million dollar Private Equity Business.
Beth Diederich Skills
Beth Diederich Education Details
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University Of MichiganHuman-Computer Interaction -
University Of Colorado BoulderGeology -
Conestoga High School
Frequently Asked Questions about Beth Diederich
What company does Beth Diederich work for?
Beth Diederich works for Vanguard
What is Beth Diederich's role at the current company?
Beth Diederich's current role is Research and Research Operations.
What is Beth Diederich's email address?
Beth Diederich's email address is be****@****zon.com
What is Beth Diederich's direct phone number?
Beth Diederich's direct phone number is 1 212 395*****
What schools did Beth Diederich attend?
Beth Diederich attended University Of Michigan, University Of Colorado Boulder, Conestoga High School.
What skills is Beth Diederich known for?
Beth Diederich has skills like Personas, Wire Framing, User Experience, Wireframes, Persona, Usability Testing, Usability Engineering, Digital Media, Heuristic Evaluation, Interaction Design, Interactive Tv, User Centered Design.
Who are Beth Diederich's colleagues?
Beth Diederich's colleagues are Kelsie Tomlinson, Binu Mathew, Abraham Okorodudu, Vinny Gerbino, Tammy Virnig, Jessica Martin, Nicolae Cecan.
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