Behcet Tolga Email & Phone Number

Kaş, Antalya, Tr

United Kingdom

Reporting to the General Manager, I am overseeing all IT activities in alignment with changing business needs to identify reliable and cost effective approaches, methods, processes and solutions. The main objective is to secure sustainable business growth with the help of technology by minimizing additional headcount needs & ensuring 24/7 always-on, adaptive business operations environment. This is a combined CTO/CIO role focused on both costs savings & revenue/profit growth.

Istanbul, Turkey

Senior Industry Consultant (Sales) primarily responsible for Telecomunications, Media and Entertainment industries. Cross industry focus (Telecom, Financial, Retail, Airline) on end-to-end CRM, Campaign Management and Marketing solutions including analytical and operational aspects. Strategic and tactical trusted advisor to upper management during pre-sales and post-sales phases.

Solution Lead, HP Enterprise Sevices Global Sales Support MEMA RegionAs the regional Solution Lead for application, business process and infrastructure technology outsourcing deals I am responsible to support sales/pursuit teams in various countries in Middle East/South African region to help them justify business cases, running workshops with customer's C-level management and rest of the IT Teams, develop business cases, organizing subject matter experts from different business units… Show more Solution Lead, HP Enterprise Sevices Global Sales Support MEMA RegionAs the regional Solution Lead for application, business process and infrastructure technology outsourcing deals I am responsible to support sales/pursuit teams in various countries in Middle East/South African region to help them justify business cases, running workshops with customer's C-level management and rest of the IT Teams, develop business cases, organizing subject matter experts from different business units and 3 rd parties to form winning proposals. Show less

HP Business Intelligence Solutions EMEA RegionResponsible for leading local country teams in Europe, Middle East and Africa (EMEA) Region for identifying new business opportunities in Business Intelligence domain demonstrating cross domain expertise in Business Intelligence, Master Data Management, Systems Integration, CRM and Marketing. Key responsibilities include pre-sales and post-sales activities including customer presentations to executive management in business and technical nature,… Show more HP Business Intelligence Solutions EMEA RegionResponsible for leading local country teams in Europe, Middle East and Africa (EMEA) Region for identifying new business opportunities in Business Intelligence domain demonstrating cross domain expertise in Business Intelligence, Master Data Management, Systems Integration, CRM and Marketing. Key responsibilities include pre-sales and post-sales activities including customer presentations to executive management in business and technical nature, establishment of project plans & roadmaps, preparing RFP's and proposals, detail planning of project delivery with multi-national resources with a focus on P&L. In this role I am working on all aspects of the end-to-end solutions including business and technical views. As a senior solution architect I am also leading project teams during delivery. Show less

Responsible for successful management and delivery of multi-vendor projects both from technical and commercial aspects including customer expectation & scope management. Leading HP & partner resources for effective delivery. Providing presales support, conducting proof-of-concepts and establishing envisioning sessions to customers. Lead consultant for business solutions based on Microsoft technologies. Designed tailor-made solutions using Windows, SQL Server, Exchange, Biztalk Server and Oracle… Show more Responsible for successful management and delivery of multi-vendor projects both from technical and commercial aspects including customer expectation & scope management. Leading HP & partner resources for effective delivery. Providing presales support, conducting proof-of-concepts and establishing envisioning sessions to customers. Lead consultant for business solutions based on Microsoft technologies. Designed tailor-made solutions using Windows, SQL Server, Exchange, Biztalk Server and Oracle solutions. Projects delivered among others:-Turkcell Siebel CRM: Mobile Number Portability Project, Lead Solution Architect-Turkcell Siebel CRM: Product and Portfolio, Order Management & Integration Team Leader, Project Manager-Turkcell SDP: Technical Leader and Solution Architect for Personalization and Unified Messaging-Turkcell Campaign Management: Solution Architect/Development Lead for Campaign DataMart Module & Channel Integration & ETL & Fulfillment Engine (Gartner CRM Excellence Award in 2007)-Mercedes-Benz EAI: Solution Architect, Consultant for Microsoft Biztalk integration with SAP & Mainframe (Awarded as Best Partner Solution by Microsoft in 2004)-Petrol Ofisi IT Managed Services: Lead Consultant for Microsoft Backoffice administration services-DASK portal: Consultant for implementation of Active Directory, Exchange, IIS, ISA based infrastructure-ARIA (AVEA) Messaging and Collaboration: Setup of Istanbul office's Microsoft Infrastructure Show less

Managed a team of software developers. Responsible for analyzing business requirements and designing effective CRM, Helpdesk and portal solutions. Gained hands-on experience with product implementation methodologies of major software vendors: Pivotal Software (CRM), Siebel, Magic Solutions (Service Desk, ITIL), Vignette (CMS) Delivered successful CRM projects on schedule for Turkey's leading finance and manufacturing companies including Osmanli Bankasi, Toprakbank; and the Beko Electronics'… Show more Managed a team of software developers. Responsible for analyzing business requirements and designing effective CRM, Helpdesk and portal solutions. Gained hands-on experience with product implementation methodologies of major software vendors: Pivotal Software (CRM), Siebel, Magic Solutions (Service Desk, ITIL), Vignette (CMS) Delivered successful CRM projects on schedule for Turkey's leading finance and manufacturing companies including Osmanli Bankasi, Toprakbank; and the Beko Electronics' award winning PC Customer Care Center. Dogan Online ISP Callcenter implementation, Hurriyetim and Turkcell Vignette portal implementation Show less

Responsible for setting up the IT infrastructure of the new establishing franchise. Analyzed business processes and requirements. Defined role & responsibilities of the IT department. Managed 3 rd party relationships and lead implemention of the core business application suite with integrated accounting, budgeting, stock, customer management and service modules.

Responsible for researching and implementing new technologies for application modernization/porting of integrated Hotel Management Software suite from COBOL/Unix platform to Windows/SQL Server.

B.Sc, Computer Engineering

Mba

Electrical, Electronic And Communications Engineering Technology/Technician

Education record