Behiç Ferhatoğlu Email & Phone Number

Istanbul, Turkey

Istanbul, Turkey

• %325 revenue increase in EUR.• %550 customer count increase.• %135 employee count increase.• Introduced and implemented new sales and marketing strategy.• Regional presales and hotline teams established. • As the first seed of industry verticals “canias SME ERP” launched.• Channel partner strategy implemented and more than 15 new partners recruited across Turkey.• Took part of “ERP Committee” as ERP industry's one and only ngo.• Initiated HR department and… Show more • %325 revenue increase in EUR.• %550 customer count increase.• %135 employee count increase.• Introduced and implemented new sales and marketing strategy.• Regional presales and hotline teams established. • As the first seed of industry verticals “canias SME ERP” launched.• Channel partner strategy implemented and more than 15 new partners recruited across Turkey.• Took part of “ERP Committee” as ERP industry's one and only ngo.• Initiated HR department and performance management system.• Started rollout of performance management system and sales&marketing methodologies to other IAS Operations.• Business Academy established to convey all canias ERP trainings to whole ecosystem including customers and partners.• Customer portal launched where all projects can be managed which is completely developed on canias ERP.• Achieved over 90% overall customer satisfaction ratings.• IAS Turkey transformed into a knowledge centre and started to support whole IAS operations regarding internal process standardization, presales support and expert project consulting. • ISO/IEC 27001 Information Security Management and as well as ISO/IEC 15504 Software Process Improvement and Capability Determination (SPICE) certifications achieved.• Entered to public industry and signed the first contract. Show less

• Responsible for all IAS operations including Turkey, Germany, India and UAE.• %70 revenue increase in EUR.• %100 customer count increase.• %50 employee count increase.• Industry solutions launched.• Operations expanded, total 4 offices established in Turkey, Germany and India.• Licencing model changed resulting with very successful campaigns.• Received perfect results in the customer satisfaction surveys conveyed by Trovarit across Europe in 2014 and… Show more • Responsible for all IAS operations including Turkey, Germany, India and UAE.• %70 revenue increase in EUR.• %100 customer count increase.• %50 employee count increase.• Industry solutions launched.• Operations expanded, total 4 offices established in Turkey, Germany and India.• Licencing model changed resulting with very successful campaigns.• Received perfect results in the customer satisfaction surveys conveyed by Trovarit across Europe in 2014 and 2018.• Received ERP Excellence award by GPS which is and independent research institution in Germany in 2014 and 2017.• With the help of new channel partner strategy, online marketing campaigns and 5 times Hannover Cebit Exhibition participation new partners recruited across Europe, Middle East and Far East. Show less

• %200 consulting revenue increase in EUR.• %200 customer count increase.• %150 consulting team growth.• Customers were mainly from manufacturing industry including automotive, defence, packaging, textile, machinery.• Besides team management and project coordination, personally gave presales and presentation support to sales&marketing team for almost all big-sized prospects and marketing events.

• Joined IAS Turkey as Junior ERP Consultant right after graduating from college.• Led 5 ERP implementation projects and participated in more than 10.• Conducted various presales activities, including detailed software demos and workshops.