As a producer, I specialize in client engagement and project management for video production and media solutions. My role entails conducting in-depth consultations with clients to deeply understand their brand, products, and unique challenges. Leveraging this insight, I lead the development of tailored advertising campaigns and training programs. My responsibilities include comprehensive project management, from conceptualization to client delivery. This involves orchestrating video production, managing contractors, conducting market research, and collaborating with freelancers for narrative and script development. I supervise all aspects of production, including filming and editing, ensuring quality and adherence to client objectives. Additionally, my role requires effective coordination across multiple on-site job locations throughout North America and Europe, guaranteeing seamless execution and client satisfaction.

• Led brand development and launch of Alpha brand, collaborating with C-level executives and engineering teams to effectively communicate investor and customer value proposition.• Produced U.S. based recruitment and onboarding video series, increasing new-hire retention by 76%.• Collaborated with the communications team to write scripts for communication films and training materials on a 2 year organization wide change management program, adapting to changing timelines and delivery requirements. Improved employee engagement, increased software utilization rates and competency of the new S/4HANA based operations platform.• Traveled extensively to remote areas in Canada and the U.S., filming with professional equipment and building rapport with field employees and customers for striking brand films.• Established and ran the in-house media production service, serving internal teams from Engineering, Inventory Relations, to HR across the U.S. and Canada.

As the Creative Director of boutique media group, I worked closely with clients to build out their creative vision through the production of various multimedia (video, photography, and graphics). Working with small businesses I was able to develop my expertise in combining creative output with business goals. Budget constraints and smaller markets honed my ability to be resourceful and leverage creative solutions to deliver larger results.

The assistant manager helps extend the Manager's responsibilities to hours when management is not present or aids in their effort of executing their responsibilities. Papyrus maintains a high level of customer service and customer experience. Attention to detail in the organization and appearance of the store was paramount as well as making sure the customer's had exceptional experiences in the store.

As a team lead in a commissions environment my job was to directly communicate with customers building rapport and helping them along the path of purchase. The leadership responsibilities included training other sales staff, coordinating inventory management with our warehouse and operations teams, following up on sales with our customer service and tech support teams and attending training events as a leader guiding department staff through their training experience.