Behram Ishfaq Email & Phone Number

Dubai, United Arab Emirates

Toronto, Ontario, Canada

• Transitioned to a part-time role post-internship, managing HR operations remotely while balancing a full academic course load.
• Demonstrated strong self-management by independently organizing work hours and maintaining productivity in a fully remote environment.

Toronto, Ontario, Canada

• Efficiently processed HR activities in Workday, including new hires, organizational changes, compensation updates, promotions, terminations, and leave of absences, ensuring adherence to service level agreements.
• Collaborated closely with team leads and partners to maintain high-quality standards in transaction processing, achieving minimal to zero error rates in data handling.
• Proactively identified and escalated technical and process inefficiencies, contributing to the continuous improvement of HR operations and maintaining a client-first focus with a commitment to employee and manager.

Toronto, Ontario, Canada

- Collaborated with a diverse team to efficiently fulfill international customer orders, ensuring precise inventory management and adherence to strict shipping deadlines.- Executed value-added services to enhance product quality and customer satisfaction

Mississauga, Ontario, Canada

• Selected from a class of 350 students to conduct weekly online study sessions for first year economics students
• Drafted class session plans to the Dept. of Economics for approval
• Organized and facilitated mega online study sessions for up to 300 students
• Tutored ECO101 and ECO102 students for exam preparation

Mississauga, Ontario, Canada

• Processed hundreds of pages of data, creating a large database of early Canadian trade
• Organized data in spreadsheets ready for presentation to head of research team on weekly basis
• Database helped revisit the cost of war by quantifying the quantity of trade diverted due to the conflict
• Commended by head Economics Professor for accuracy, reliability, and communication skills

Dubai, United Arab Emirates

• PitStopArabia.com is the largest e-commerce portal for automotive business in the Middle East
• Prepared a training manual for all new incoming Sales & Operations employees, detailing product knowledge, the fulfillment process, FAQ’s, and call center scripts.
• Compiled customer complaints, identified root cause, and informed relevant stakeholders
• Coordinated deliveries from suppliers warehouses to garages

Islāmābād, Pakistan

• Rotated through UX/UI, System Security, Maintenance and Support, Web solutions, Digital Solutions, and Mobile App Development teams.
• Assisted various stakeholders among the assigned teams.

Bachelor Of Science - Bsc, Economics, Mathematical Sciences, And Computer Science

Majoring in Economics Double Minor in Mathematical Sciences and Computer Science

High School Diploma, Ib & Myp Diploma

▪ Achieved academic excellence in Business Management and Economics ▪ Member of Senior Basketball Team ▪ Elected Junior High School.